Santana, Madeira Island hotel rooms at the Pestana Group

"Excellent "

"Best place in the world "

"We arrived late in the evening after our transfer from the airport. The resort had arranged the transfer for us and the driver was waiting at arrivals for the 8 of us in our group. He was great and gave us a bit of a tour on the way to Calheta. Our reception at the resort went well and the woman on duty made sure we got down to the buffet before it closed. She was very friendly and attentive to our needs after a long day of travel. Our rooms were modern and clean and cleaned and tidied well each day by the cleaning staff, The buffet was great with a large selection of food items. Drinks at the bar were served quickly and were good. The "drink of the day" by the pool was excellent on the 2 days we had them. The resort is in a beautiful location, nestled below a cliff. There is a public beach next to the resort which has great sand and water access. Evening entertainment was fairly low key but pleasant as we enjoyed the evening by the pool while listening to a musician or watching the dancers. We had no complaints about the staff at the resort. They were friendly and did their job well. All in all I would recommend staying at this all inclusive Calheta Beach Hotel on the beautiful island of Madeira."

"Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic."

"Great property and service"

"Upscale and great options for dining nearby "

"Great stay right downtown. This hotel did a great job acknowledging a special stay and making us feel welcome. Location could not be better for walking to most anything downtown, rooms and products nice, and breakfast was exceptional. Cons- parking is so confusing. They have no parking at hotel or really nearby with no directions before checking in to get to parking garages. Closest was 10 minute walk in mall parking garage. Hotel is surrounded by one ways and blocked off streets that make it even harder. Also rooms on the backside (away from water) have zero views. Looking right into a gross building covered in pigeon poop. The alley below start moving and shaking at about 6:30am and can be heard very loud in room, even on 3rd floor. "

"-"

"Management and staff of this Hotel were perfect and very attentive it made our stay so great"