“I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I
Upon arrival, I discovered a live cockroach in the wardrobe.
Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards.
Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view.
The new...
“I had an extremely disappointing experience at InterContinental Sanur, beginning August 11, 2025, following a delightful stay at The Samaya Villa Ubud. I
Upon arrival, I discovered a live cockroach in the wardrobe.
Instead of an immediate room change, staff simply brought insecticide, showing a shocking disregard for hygiene standards.
Multiple calls to the front desk went unanswered. When I visited in person, a manager dismissed the matter with irrelevant excuses about room view.
The new...
Nuri