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"We stayed one night in Oban in our way from Inverness to Glasgow. A bit of a detour, but worth it. We booked last minute. The hotel has a superb view of the bay. Unfortunately we timed it with a large group of tourists staying there, and this seemed to have overwhelmed the staff a bit. We couldn't park in the hotel, and parked in the street overnight. That was ok. The staff accommodated that we could have breakfast earlier than the booked time. It was ok for one night stop, but maybe not more. Under different circumstances had the hotel not been busy with large group of tourists, I am sure the experience would have been much better."

"Great location with wonderful views"

"Good basic hotel, comfortable warm rooms, easy free parking - decent breakfast and dinner avaliable. A bit tired around the site but reasonable prices reflected."

"Wonderful hotel close to the town. Short drive to a famous chocolate shop. A very lovely stay."

"Steps away from the train station made it ideal for us! The staff were very accommodating. The hotel is like a warm Scottish hug. Do enjoy the “Tea for Two” and enjoy the lovely and Royal libby."

"Rooms need a refresh"

"The View was Amazing from our room! Breakfast was delicious, especially the potatoes! Highly recommended. "

"Rooms are for sleeping as staying in them any longer not too appealing. Clean but basic; tired and small. Restaurant was more modern making it a nice place to sit and sample some rather good food. Swimming pool and sauna serves its purpose well. Lounge areas comfortable and inviting; a good place to sit if you can’t bare the bedrooms. Great location for Main Street, shops, restaurants and supermarkets. Also, great location to explore the Cairngorms with an abundance of activities to participate in if you choose. Room not serviced. Bedding never changed after 3 days there. Had to request new towels and toilet paper. Staff helpful in this regard but wouldn’t expect you room to be cleaned or serviced. No real concerns. Good enough; reflective of the price you pay. All in all would stay there again."

"I have to rate this property a 1 star due to fraudulant charge to my credit card. Despite having prepaid for my hotel stay through expedia, the hotel charged my card for two two zero pounds. I did not incur any incidentals so there is no justification for any charge, nor was I informed at checkout that they had used my card details to make the charge otherwise we could have corrected it then and there. I contacted the hotel by email - no response. I tried contacting them multiple times by phone over the course of 3 hours today and no answer. I therefore had to go to the next step and contact my credit card company to issue a chargeback for that two two zero pounds charge reporting it as fraud. It's a shame - i've stayed at this property multiple times as I travel to Oban twice a year for work. I tried resolving with the hotel directly - so the best I can say at this point is... I tried."