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Reviews of WoodSpring Suites Seattle Tukwila

2.5 out of 5
WoodSpring Suites Seattle Tukwila
15637 West Vally Highway, Tukwila, WA

Reviews

7.0

Good

Rating 10 - Excellent. 294 out of 918 reviews" "
Rating 8 - Good. 237 out of 918 reviews" "
Rating 6 - Okay. 156 out of 918 reviews" "
Rating 4 - Poor. 96 out of 918 reviews" "
Rating 2 - Terrible. 135 out of 918 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good value option. Hotel is quite new and all up together. Staff are good too. Easy to get to without car, just need to plan a bit.
Stayed 2 nights in May 2024

10/10 Excellent

Nadine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay it was clean.
Stayed 1 night in May 2024

6/10 Okay

Jason

Business traveler
Liked: Staff & service
Disliked: Amenities
The towels wet really thin, the sheets has holes, the utensils weren’t fully clean, the sink was loose.
Stayed 2 nights in May 2024

6/10 Okay

Martha

Front desk was thorough but in slow side; although the bleach smell indicated it was being used things were still just ok
Stayed 1 night in May 2024

10/10 Excellent

Keith

Stayed 3 nights in May 2024

6/10 Okay

Javai

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Aaron

Traveled with partner
Liked: Staff & service
Common areas smelled like a dog kennel as there are many pets. Room was good, but not cozy and inviting. Ac was great.
Stayed 1 night in May 2024

10/10 Excellent

Cheyenne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was incredible kind and engaging. She had red braids in her hair
Stayed 1 night in May 2024

8/10 Good

Noelle

Liked: Staff & service, property conditions & facilities
Lovely staff, bathroom could have used a little more help though. Overall clean.
Stayed 2 nights in Apr 2024

2/10 Terrible

yvonne

Liked: Cleanliness
Wasnt pleasant!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ayumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Heating/AC wall unit did not work.
Stayed 1 night in Apr 2024

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's good, very comfortable, I liked it.
Stayed 7 nights in Apr 2024

8/10 Good

Byron

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Lori Chandler on Apr 22, 2024
Thank you for sharing your feedback. We appreciate you

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lori Chandler on Apr 22, 2024
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for your feedback,.

10/10 Excellent

Kristine

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for sharing.

6/10 Okay

Danielle, Bellingham

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for sharing, we will be sure to share with the Hotel.

10/10 Excellent

carrie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic room, plenty of room for 2 dog kennels.
Stayed 1 night in Apr 2024
Response from Lori Chandler on Apr 15, 2024
Thank you fo sharing.

4/10 Poor

Yoki

Stayed 1 night in Mar 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for sharing, we appreciate your business.

4/10 Poor

Evette

Disliked: Cleanliness, property conditions & facilities
The smell of the room and more comfortable pillows
Stayed 1 night in Mar 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for sharing, we appreciate your business.

8/10 Good

Silah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk did not have an attendant 24/7. It was closed at night. When I needed to check out at 0600, the front desk was closed with no attendant. The phone in the lobby with instructions to call if the front desk is closed, wasn’t even working!
Stayed 4 nights in Mar 2024
Response from Lori Chandler on Mar 18, 2024
Thank you for sharing.

6/10 Okay

Tyler

Liked: Staff & service
The room was nice but had an odd smell to it. When I got to my room later that night and went to go use the tv before bed the remote had no batteries in it and the tv had no buttons on it to use.
Stayed 1 night in Mar 2024
Response from Lori Chandler on Mar 18, 2024
Thank you for sharing, we appreciate you.

10/10 Excellent

Ena

Business traveler
Liked: Cleanliness, staff & service
The lady at front desk was very welcoming and informational and professional!
Stayed 1 night in Feb 2024
Response from Lori Chandler on Mar 18, 2024
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

4/10 Poor

sanjay, Anchorage

Disliked: Cleanliness, staff & service, property conditions & facilities
We were cold the entire night No blankets - just bed sheets
Stayed 1 night in Feb 2024
Response from Lori Chandler on Mar 18, 2024
Thank you for sharing your feedback, we will be sure to share this with the Hotel.

2/10 Terrible

Meg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STANK motel with NO service and cots for beds
I would urge any decent person to steer clear or this place. Very tiny room. The "bed" was more like a cot with a wire frame (like in a pullout sofa). The mattress and bedding was horrible quality and uncomfortable. We were placed in a room at far end of hallway near and outside door which wouldve been nice if accessible, but they were keeping it locked during an "investigation" which apparently lasted the whole weekend we were there as we tried a number of times and were unable to get in that way. So instead, we had to enter at front desk and walk down and long STANK hallway. I mean easily the nastiest smelling place ive ever been in. Reeked of food and dirty dog... there were several dog friendly signs outside of other doors (wish i wouldve known, wouldnt have booked a place to share with animals). You literally have to put your key card in a slot in your room to get electricity. LOL. We were given one set of towels so the 2nd day asked for a fresh set and were told WE had to bring our dirty towels up to the front desk in order to get clean towels... where they do that at?? What kind service is that?! No ice. One fork and one spoon in the "kitchen". I had to buy ajax to clean the tub myself. Far from the relaxing getaway i was looking for but we made the best of it since they have a no refund policy. I literally asked within an hour because i wouldve gladly checked out and went somewhere else.
Stayed 2 nights in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you for sharing your feedback, We will be sure to share this with the Hotel.

10/10 Excellent

James Earl

Traveled with partner
Exactly what I paid for and expected.
Stayed 6 nights in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you for sharing.

2/10 Terrible

Marles

Stayed 4 nights in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you very much.

6/10 Okay

Linita

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you for sharing, we hope to see you again.

8/10 Good

Sergio, Wenatchee

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff at check in were amazing and make you feel welcomed.
Stayed 1 night in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you, we will share this with the Hotel.

6/10 Okay

Tereyon

Stayed 7 nights in Feb 2024
Response from Lori Chandler on Feb 23, 2024
Thank you for sharing your feedback. We appreciate your business

6/10 Okay

Armina

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Lori Chandler on Feb 14, 2024
Thank you.

4/10 Poor

Celine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and courteous. Our room smelled horrible though (like leftover musty food) no matter how much we sprayed Febreze and kept the window cracked open the furthest it could go. Linens and bedding were threadbare. The sheet kept coming off the corners of the bed. Housekeeping service was only after 3 days of stay, earlier than that would incur a $3 charge. Not a dealbreaker for us but something I think future guests would like to know before booking. Room had a small pan, 2 bowls, 2 plates, 2 sets of silverware, 2 water glasses, and some kitchenware. Good to have for an extended stay (which of course the place is for) but would suggest booking elsewhere if you want a cleaner and more comfortable experience.
Response from Lori Chandler on Feb 14, 2024
Thank you for sharing such detailed feedback, we will be sure to share with the Hotel.

8/10 Good

Marles

Stayed 1 night in Jan 2024
Response from Lori Chandler on Apr 15, 2024
Thank you for sharing, we appreciate your business.

8/10 Good

Travis

Property was well maintained and room was comfortable. Downside was the elevator was out of order for a time and many of the patrons there were loud
Stayed 2 nights in Jan 2024
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Lyudmyla

Bathroom was full of hair, not so clean. Had feeling to go to bed due to many stains on bed sheets.
Stayed 3 nights in Jan 2024
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Orlando

Stayed 4 nights in Jan 2024
Response from Lori Chandler on Feb 14, 2024
Thank you for sharing.

8/10 Good

Tiffany

Stayed 21 nights in Dec 2023
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

6/10 Okay

Dmitri

I was surprised to find people in a bed after I open door to my room just after check in. Fortunately they had one more another room available but only with one bed instead of two.
Stayed 1 night in Dec 2023
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a kitchen and laundry room
Stayed 7 nights in Dec 2023
Response from Lori Chandler on Jan 29, 2024
Thank you for taking time to send in your feedback. We will be sure to share this with the Hotel.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2023
Response from Lori Chandler on Dec 30, 2023
Thank you so very much for sharing your feedback.

8/10 Good

Lamar

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Lori Chandler on Dec 19, 2023
Thank you !!

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lori Chandler on Dec 19, 2023
Thank you!

10/10 Excellent

Ayanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated, nice & clean. Well lit parking lot. Staff was very friendly. Great for the price. Would stay here again.
Stayed 1 night in Dec 2023
Response from Lori Chandler on Dec 10, 2023
Thank you for sharing your feedback. We will be sure to share with the Hotel.

6/10 Okay

ignatius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn't like bare floor. Prefer carpet.
Stayed 4 nights in Dec 2023
Response from Lori Chandler on Dec 10, 2023
Thank you.

2/10 Terrible

Amandeep

Stayed 1 night in Nov 2023
Response from Lori Chandler on Dec 30, 2023
Thank you for sharing.

10/10 Excellent

Coralys Enid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the location is awesome. The only thing we did not like was that in the bathroom roof there was an area with mold, but for everything else it was a great stay. I would definitely book it again!
Stayed 7 nights in Nov 2023
Response from Lori Chandler on Dec 10, 2023
Thank you for sharing we will share this with the Hotel.

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointing in nearly every aspect… will NOT be returning for any reason.
Stayed 1 night in Nov 2023
Response from Lori Chandler on Nov 27, 2023
Thank you, we will share this with the Hotel team.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
No TP here
What hotel runs out of toilet paper. Had to goto store.
Stayed 1 night in Nov 2023
Response from Lori Chandler on Nov 21, 2023
Thank you for sharing.