“Drove three hours to get to the resort, phoned prior and asked about the fire in the area, told on other side of mountain 10 miles away and no issues. Arrived and as soon as my wife and I got out of the vehicle the smell was terrible. Went inside and told front desk I was canceling and would not be staying. Was told that since I used Expedia to book I would have to cancel through them and was provided the 1-800 number. I called Expedia and was told they would contact Hyatt and get approval to...
“Drove three hours to get to the resort, phoned prior and asked about the fire in the area, told on other side of mountain 10 miles away and no issues. Arrived and as soon as my wife and I got out of the vehicle the smell was terrible. Went inside and told front desk I was canceling and would not be staying. Was told that since I used Expedia to book I would have to cancel through them and was provided the 1-800 number. I called Expedia and was told they would contact Hyatt and get approval to...
Cary