Beds are very hard and hollow sounding. You can feel the bars in them. They are pretty much a boxspring with a thin layer covering it. Woke up sore every morning and layered as many clothes as we could under ourselves for some padding. Pools are shut down and the tile inside them is broken and filled with dirt. Does not look like they have been functional for a long time. Written and digital requests for extra blankets were ignored. Room was quite clean, but walls and ceiling were cracked, peeling, and taped together. Shower water temperature and pressure were uncontrollable, and changed from moment to moment. We were burned by the hot water and also frozen minute to minute, based on who nearby was flushing the toilet. Key was left outside for us, and we never saw any staff. There was no additional safety lock, only the knob lock to lock yourself inside. Very thin walls with no noise insultation, but a quiet property. Would not stay here again.