โConcierge Desk was really helpful. They spent about a half hour to get a taxi for us during the rush hour. I really appreciate their professional help!โ
โThe Somerset Xian is in a nice location, with short distance from goose towers and the city castle. Also close to a modern shopping mall. The staffs were kind and friendly. Diego spoke good English and very helpful. We stayed in a suite room and it was large and clean. Strongly recommended!โ
โIt was very good.
They clean the room everyday and have good service.
The room was bigger than the other room.
Good breakfast and afternoon tea time.
If I go to Xian again I will visit this hotel.โ
โThe hotel is great. New and convenient. Many stores and places around. Breakfast is amazing. I would only suggest more English speaking staff. Google translate is not an efficient way of communicating.โ
โthe staff is very helpful, they respond immediately. the hotel is very central and it is in easy reach to all xian historical places and the metroโ
โI very can recommend this places,very nice place , near the shopsใocation excellent! The hotel is super modern and clean. I loved the building. Super comfortable mattress. The staff really helpful and friendly. There are restaurant and shops just a few metres away.go to Xi 'an attractions are very convenient, there are also subway nearby, very good, Xi 'an snacks are really delicious, I went to sprinkle gold Bridge, very good, people are very manyใโ
โI have been very disapointed by this youth hostel. I travelled over 80 countries in the World and the service was poor. I chekhed in at 2h30 pm, Left my lugages and came backdoor at 10h30 pm. Itโs when I needed towel and toilet paper at 10h30 pm then at the reception they told me the youth hostel donโt furnish towel and toilet paper. Itโs alright but at least tell the customer at the chekh-in not when the customer need it. I could have bought the article during the afternoon but not at 11 pm. โ
