셸비빌 호텔 검색: 지금 예약 가능한 인기 숙소

“Clean, quiet room. location was convenient for Indy 500.”

“The front desk lady was awesome”

“Reserved a king room and requested a room not facing the interstate. This property cannot offer that - all king rooms face the noisy interstate. The king rooms away from the interstate are all king suites - for an upcharge, of course! Being an IHG member at a property that was obviously less than 25% booked (about 15 cars in the lot), a complementary upgrade would have been a nice customer relations move. But no, it was "I'll need your credit card again." And not even a friendly...

“The front desk team went above and beyond to help in a crisis., far exceeding expectations.”

“The front desk person-Lorraine was very helpful and accommodating. Thank you!”

“DO NOT RECOMEND!!!!! Blood stains everywhere in our room including on the sheets, floor has stuff still all over it and on it, bugs in our room, smells like dog poop mixed with weed amd when we woke up in the room with the AC on our room reacked of dog poop!!! If i could give this place a 0 I would but sadly u csnt leave that so its a 1 star”

“Staff was super friendly, the only issue we had was a few interesting looking stains on the bedskirt and chair in our room. Could tell the room hasn't been dusted in awhile.”

“The hotel was clean, breakfast was great but the water pressure in the shower was non existent. I asked about it to staff and was told everyone was showing at the same time. Seriously I have more water pressure in the toilet. A dribble from a shower head is unacceptable IMO. Very hard to rinse product from your hair. On the 3rd morning I shower at 4:00 AM and had the same experience. ”

“Clean with access to the interstate and downtown Franklin.”

“Breakfast needed some work- cold food, and not enough for the large groups staying the weekend. Pool and hot tub were clean and well maintained. They have you sign a large group waiver but then don’t enforce it. Kids running rampant without parent supervision.”

“The staff was outstanding not too mention the hotel it self!”

“They didn't have the double queen bed room available which I had reserved. The first room was not cleaned for three days. Then bugs showed up in the bed. After a room change the rest of my stay was fine.”

“It was fine. Stayed one night. Room was clean.”

“객실에서 냄세가 나네요”

“Good”

“Clean accommodation but outdated decor and furniture. Still value for money”

“Was in the adjacent bldg, the room was great, but there was no hot water.”

“The breakfast was late”

“Was given a handicap room on the first floor that I did not request. When I entered the room, I was completely overwhelmed by the musty smell. It was completely overpowering every time you entered the room. Obviously the room has not been kept well cleaned. I won’t be coming back. Also, the air-conditioning did not work very well.”