Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
6/10 - 괜찮아요
HAKKYUN
2023년 4월 22일
HAKKYUN
2023년 4월에 2박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great
bertrand
2023년 11월에 2박 숙박함
답변 제공: Mako 님, 2023년 12월 6일
Thank you for your serious feedback and affirmation of our service and hotel quality. We will definitely take every detail seriously to make consumers more satisfied. We look forward to your next visit!
Thank you for your like and affirmation of our service and hotel quality. We will definitely take every detail seriously to make consumers more satisfied. We look forward to your next visit!
8/10 - 좋아요
SHIHWEI
2023년 10월 18일
SHIHWEI
2023년 10월에 2박 숙박함
답변 제공: Mako 님, 2023년 12월 6일
Thank you for your serious feedback and affirmation of our service and hotel quality. We will definitely take every detail seriously to make consumers more satisfied. We look forward to your next visit!
10/10 - 훌륭해요
bertrand
2023년 10월 4일
bertrand
2023년 9월에 2박 숙박함
8/10 - 좋아요
PUI YI
2023년 10월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
整體都滿意
PUI YI
2023년 10월에 2박 숙박함
6/10 - 괜찮아요
Jacqueline
가족 여행
2023년 10월 3일
좋아요: 청결 상태, 객실의 편안함
Hotel is good for travel
Jacqueline
2023년 9월에 1박 숙박함
10/10 - 훌륭해요
Ming
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, near Metro station, easy to access different places by Metro. Clean and comfortable. The swimming pool is very big. But the only bad policy is compulsory to wear swimming cap in the pool. We need to buy it in there.
Dear Guest , We sincerely appreciate your trust in choosing to stay with us. Reviewing your feedback,we are highly appreciated for your recognition of hotel associates and service response. Thank you for taking time to share your thoughts regarding the room service hours, we appreciate you bringing it to our attention.In the meantime,all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
10/10 - 훌륭해요
bertrand
2023년 9월 3일
bertrand
2023년 9월에 1박 숙박함
답변 제공: Laura Liu 님, 2023년 9월 6일
Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We are highly appreciated your recognition and your support at all times.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
10/10 - 훌륭해요
bertrand
2023년 9월 2일
bertrand
2023년 8월에 2박 숙박함
답변 제공: Laura Liu 님, 2023년 9월 4일
Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We are highly appreciated your recognition and your support at all times.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
10/10 - 훌륭해요
bertrand
2023년 8월 29일
bertrand
2023년 8월에 1박 숙박함
답변 제공: Laura Liu 님, 2023년 8월 31일
Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We are highly appreciated your recognition and your support at all times.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
4/10 - 별로예요
Fung Ting
2023년 8월 28일
Fung Ting
2023년 8월에 1박 숙박함
답변 제공: Laura Liu 님, 2023년 8월 29일
Thank you for staying at Sentosa Hotel Taoyuan Branch and sharing your experience in your busy schedule. We apologize for not being able to provide you with a satisfactory.Should you have special items,please let us know and we will try our best to help you.Thanks for your kind understanding. We look forward to welcoming you again for a renewing experience at Sentosa Hotel Taoyuan Branch and wish you all the best.
2.Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We are highly appreciated your recognition and your support at all times.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
8/10 - 좋아요
Yanchak wallace
2023년 8월 20일
Yanchak wallace
2023년 8월에 2박 숙박함
답변 제공: Laura Liu 님, 2023년 9월 11일
Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We are highly appreciated your recognition and your support at all times.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
8/10 - 좋아요
bertrand
2023년 8월 19일
bertrand
2023년 8월에 1박 숙박함
답변 제공: Laura Liu 님, 2023년 8월 21일
Dear Guest,We sincerely appreciate your trust in choosing to stay with us.We do hope that on your next visit we could also provide our promised service.In the meantime, all the associates form Sentosa hotel Taoyuan Branch are looking forward to welcoming you back to discover your rejuvenated journey.
2/10 - 너무 별로예요
Misae
2023년 8월 15일
Misae
2023년 8월에 4박 숙박함
답변 제공: Laura Liu 님, 2023년 9월 6일
Dear Guest,thank you very much for choosing Sentosa Hotel Taoyuan Branch .We apologize for not being able to provide you with a satisfactory and thoughtful stay. Should you have some questions,please let us know and we will try our best to help you.Thanks for your kind understanding. We look forward to welcoming you again for a renewing experience at Sentosa Hotel Taoyuan Branch and wish you all the best.
6/10 - 괜찮아요
Teddy
아이를 동반한 가족 여행
2023년 7월 15일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very smelly in the washroom. Urination inside without cleaning before handover to next resident.
Teddy
2023년 7월에 1박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
10/10 - 훌륭해요
Tatsuya
2023년 7월 8일
Tatsuya
2023년 7월에 4박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2023년 7월 7일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall good experience
Good breakfast, manager (Shaun) very nice and helpful, amazing swimming pool and good gym.
Hotel is not new, is renewed maybe a few year ago but you can see half of the room is old.
Floor in the room has never been clean
실제 이용하신 고객
2023년 6월에 5박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
8/10 - 좋아요
Jack Chi-Feng
출장 여행
2023년 6월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jack Chi-Feng
2023년 6월에 2박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
10/10 - 훌륭해요
MUSHUN
가족 여행
2023년 6월 19일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
非常好
MUSHUN
2023년 6월에 1박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
8/10 - 좋아요
TZU-CHUAN
출장 여행
2023년 6월 18일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TZU-CHUAN
2023년 6월에 6박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
10/10 - 훌륭해요
cheng lung
2023년 6월 17일
cheng lung
2023년 6월에 2박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Dear customer, thank you for your feedback about our hotel. usI am very sorry for the problems you encountered during your stay. Please allow meWe offer you our sincere apologies.
10/10 - 훌륭해요
bertrand
출장 여행
2023년 5월 26일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home in SZ
bertrand
2023년 5월에 1박 숙박함
답변 제공: Aires 님, 2023년 8월 10일
Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!