โLoved our charming and spacious Japanese style room with an amazing view of Fuji from the 5th floor!!! We felt relaxed as soon as we walked in! Comfortable beds, nice bathtub in our private bathroom. The onsen facility is very clean. The staff are friendly and very helpful. The city and coach bus stops are very close by. The boardwalk along lake is beautiful to walk at night. Great restaurants and attractions in walking distance. We had 2 magnificent clear days and nights of viewing Fuji in...
โFuncionarios simpรกticos e atenciosos, Cafรฉ da manhรฃ com um buffet maravilhoso, tipicamente japonรชs para turistas, vale a pena! Banho publico onsen pequeno mas muito agradรกvel, adorei, necessรกrio pegar a senha de acesso na recepรงรฃo e ficar atento aos horรกrios disponรญveis para mulheres e para homens. Shampoo, cremes e outras amostras de produtos de beleza oferecidas de excelente qualidade! Meu quarto era para fumantes pois nao havia outro disponรญvel, apenas isso fui ruim mas estava bem limpo e o...
"The room is huge but very very old and dirty. Hopefully the hotel will keep clean more to meet at least the standard of the hotel criteria.
We checked in at night, so we are tired from the trip. It would be better if the staff would not throw the check in job to the trainee who knows nothing like his first day. Due to this, made us tired even more to wait for him to finished checking in job around 30mins. If the permanent staff wants the trainee to work please guide him how to work not let him gone error and dont know how to check in for the guests like that.
Also on the checked out day, i was surprised a lot when came back to the room at 9.20am after breakfast that my room was open widely. At that time my belongings and valuable things were spread in the room. I felt terrible with this hotel security and service a lot. And i will not come back here again. "
