“we should have been informed at check that beds were being replaced on our floor,
elevators were blocked, floors were very dirty, at one point our room door was blocked by a TV and it took 10 minutes to get a worker to move it, fold out bed mattress was stained, asked for towel removal, didn't happen, tried to call front desk-no answer-went down to front desk-no one there”
“we should have been informed at check that beds were being replaced on our floor,
elevators were blocked, floors were very dirty, at one point our room door was blocked by a TV and it took 10 minutes to get a worker to move it, fold out bed mattress was stained, asked for towel removal, didn't happen, tried to call front desk-no answer-went down to front desk-no one there”