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"First and foremost are the staff who were so helpful & friendly nothing was too much trouble! Really good night's sleep in excellent beds. We stayed for a few days (unusual as most were cruise 1 night stays) as a base for day trips and enjoyed a nightcap in the little garden after a long day. Would recommend as a base for trips to New Forest, Stonehenge or cruise stay & park."

"The Staff were lovely. The entire hotel looked very clean. Excellent dinner and the Self serve brunch was some of the best I have ever had."

"Staff were extremely helpful, was able to check knin slightly earlier as we were traveling!! Very friendly and welcoming "

"Excellent hotel. Great location for cruise terminal. Friendly staff. Lovely buffet breakfast. Couldn’t fault anything.highly recommend."

"Great, as always."

"We had a problem our first night with the shower. The staff were so friendly, helpful and apologetic. Unfortunately they couldn’t fix it and they didn’t have the same or similar room available to move to that would have enough space for all of us…so they put aside a room just two doors down for us to use for showers. Not ideal but they were so accommodating that it really was no issue! Would definitely recommend to stay here if you will be in Southampton for a few nights. Staff is excellent, especially Reece and the area is so walkable it was great! "

"Here as a wedding guest. Staff were excellent, very good sized room with all needs catered for. I found bed very comfortable although not for those who prefer it softer. Only fault was we had an iron but no board. I coped. Happy guest"

"It was clean, staff was very helpful and answered our questions as far as how to get around to London. They also kept our luggage at their office until we got a room. They also let us into our room ahead of scheduled which was nice after our disembarkation from a long cruise. Breakfast was really good as well. Highly recommended it!"

"Very close to Cruise ship."