“We checked in at 4pm, when it says on their website that check in time starts. Upon arrival, we were told that our room wasn't ready yet and that they didn't know when it would be ready. We arrived at 4pm so that we could sit in the hot tub before the concert at Treasure Island started at 6pm. We missed out on the hot tub and had to get ready in the main hallway bathroom since our room still wasn't ready. It was dissapointing. And the hot tub is closed on Mondays so we weren't able to use it the...
“We checked in at 4pm, when it says on their website that check in time starts. Upon arrival, we were told that our room wasn't ready yet and that they didn't know when it would be ready. We arrived at 4pm so that we could sit in the hot tub before the concert at Treasure Island started at 6pm. We missed out on the hot tub and had to get ready in the main hallway bathroom since our room still wasn't ready. It was dissapointing. And the hot tub is closed on Mondays so we weren't able to use it the...
Stacy