“The property was great, the food was great, but the staff in general could use some training in hospitality. Unfortunately they were just not inviting in a greeting from the front desk at check in, the maid staff, and most of the food servers. That was honestly disappointing. As simple as a greeting or a hello or honestly anything would have made me feel more welcome and not like it was an inconvenience to help or assist you.”
“It was a horrible experience. No elevators and many steps to walk up. Smart TV’s but couldn’t watch anything. Furniture is old. A horrible place. I will never stay there again. A total waste of money. I should get my money back.”
“The Buoy Haus is a beautiful place to relax. And also with full access at the Westin you get the best of both worlds. Tranquil and serene with great rooms, pools, bars and fun. Beautiful resort close enough to anything in a taxi. Only note…breakfast and lunch are great but skip the Isla restaurant upstairs and go to Oceana or SeaSalt for dunner. The only downside. The staff are super friendly and helpful!”
“They have a water problem and at time there was no running water meaning toilet didn’t flush. Kiesha(I think that was her name) helped as much as she could and over all I enjoyed my stay. Only a 5-10 minute walk to Main Street.”
“My stay was excellent. Beautiful views. The staff upgraded my room at no cost. The staff were very helpful and friendly. Free breakfast is delicious. The only con was that they didn’t have food or a restaurant open on site so we had to pay for a taxi to go and eat.”