Find hotels near Sugar Creek Park, St. Louis from ₩148,827

"hot tub was nice"

"The hotel doesn’t clean their rooms aside from every 3 days unless you request otherwise. Absolutely disgusting to expect a person to stay in a hotel room for 3 days with no cleaning being done. No new towels unless you ask, no garbage picked up or new garbage bags. Absolutely disgusting on the owners part for not staffing them to be able to simply clean. I will never recommend this hotel to anyone. The staff were great and understanding about the frustrations but regardless allowing a family with children to check in and not cleaning the room, getting garbage and or clean towels should be a major concern for everyone "

"Our room and the entire hotel were very clean. All staff were extremely helpful, polite and friendly. Pool wasn’t too cold and hot tub was great. The 530 kickback with free drinks was a compliment to our stay. Parking garage was also nice and clean. Only two minor complaints was the shower head leaked a bit so the pressure wasn’t great (we just dealt with it, wasn’t a super big deal) and I wish they had some gluten free pastry options with breakfast. Otherwise we were extremely happy with our stay in the two room suite. Beds were comfy as well. "

"Clean"

"Very nice, well maintained hotel with generous size rooms and great amenities. "

"Loved their coffee machine <3"

"Dirty, dirty, dirty. The fridge was broken, the ice machines were broken. There was NO attempt by staff to make this inconveniences right. Terrible. "

"It was a nice room and a good price"

"The property is in a relatively secluded location nested in a business park, which is nice. We found the staff to be helpful and courteous. The rooms were outdated, and we had only a few sheets of toilet paper when we checked into our room, as well as only one trash can that was by the window. Should you need to dispose of anything from the bathroom, you have to walk it all the way out of the bathroom to the desk. The rooms have shared doorways for families, which presented two issues for us: the guest next door was up until 5am watching TV loudly and conversating, to which we could pretty much hear all of, and the guest was smoking in their room, which seeped through the shared door. We weren't particularly thrilled with smelling cigarette smoke throughout the night; after telling the front desk, they were friendly but said they would let the manager know in the morning. That unfortunately doesn't do a ton to help us during our one night stay, but again, I don't know what they personally would have done. It appeared the manager was standing and chatting at the checkout the next morning, and it may have been nice if they had spoken with us about the stay, but alas. This hotel could be solid with an update, attention to detail and some type of policy in place to ensure guests are taken care of. "