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아나푸리 빌라 여행 후기

5 out of 5
아나푸리 빌라
Banjar Pabean, Ketewel, Sukawati, Bali

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 24개 이용 후기 중 20개" "
평점 8 - 좋아요. 24개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 1개" "
평점 4 - 별로예요. 24개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 1개" "

9.6/10

청결 상태

10/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

kanako

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Saka 님, 2020년 1월 29일
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.

10/10 - 훌륭해요

Olivier 님, NANTES

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Tout d’abord la villa était fabuleuse avec son couloir de nage faisant le tour du salon, salle à manger lui-même totalement ouvert sur un superbe jardin ´Que dire la vaste terrasse où trône un jaccuzzi Comble du luxe un chef vous accompagne au marché pour choisir avec vous langoustes grosse crevetteset crabe de terre pour un barbecue inoubliable bercé par le bruit des vagues 4 personnes sont également mis à votre disposition pour vous prendre commande des petits déjeuners déjeuner et diner du quotidien du quotidien. Enfin un chauffeur personnel vous emmenera où vous le souhaitez et ce durant 10 heures par jous. Tout cela pour un séjour pendant lequel vous vous sentirez privilégié
2019년 11월에 4박 숙박함
답변 제공: Saka 님, 2019년 11월 14일
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the most AMAZING experience of my life. I never write reviews. You cannot go wrong staying here.
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great villa... we had the one bedroom,(honeymoon) villa...which was superb. 5 staff looking after us. Food/Chef was great. Service always terrific. Driver was excellent Minor gripes... it would have been nice to have the place to ourselves at times. Although the staff stayed out the back mostly, gardeners would appear at any time etc. Also very limited English Language TV channels...the stations as listed in their TV guide where incorrect.
2019년 4월에 4박 숙박함
답변 제공: Saka 님, 2019년 5월 3일
Dear Mr/s. Larkin, Thank you for taking the time to share this delightful review. We are glad you have wonderful memories from your experiences with us. It is also a pleasure to hear that you enjoyed the fantastic food, service and to know that Anapuri Villas is the best among 10 villas you had ever stayed in Bali. I greatly appreciate your comments about TV Channels and Spa and will improve them soon.We certainly look forward to welcoming you again in the near future for another memorable stay at your second home in Bali, Anapuri Villas.

2/10 - 너무 별로예요

Marina

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Review about the worst of my holiday at the villa
Read the reviews, chose Villa Anapuri Villas from her good photos of the room and the sea. We were greeted and fed dinner. The villa is located so that the sun does not fall on the pool and the water was cold. The sea is full of construction waste. We began to lose money from the safe. We decided not to take them from the safe in order to understand what was going on. Our friend came to visit. We went to the spa, then wanted to go to the city to exchange money. Opened the safe and found that from the safe lost 2,300 US dollars. Our friend said that someone rummaged in her bag and lost $ 1,100. The hotel manager came by the name of Saka, who laughed and said that "karma" and no one could take the money. We asked to call the police, he began to laugh harder and said that the police spoke Indonesian. We contacted the Russian consul in Bali and asked for help from the DIP of Russia. We went to the police and wrote a statement about the theft, after which Saka stopped laughing. Life in the villa has become unbearable. The villa staff wrote us on video. The Russian community in Bali left this comment on social networks. The hotel staff threatened to put them in jail. All reviews were blocked. The hotel staff lied wrote comments about helping us they mocked us. In a nightmare we could not live and left two days earlier. On departure Saka demanded to remove bad reviews on all information portals or we would be sent to prison. After that we understood why this hotel has no bad reviews
2019년 1월에 14박 숙박함
답변 제공: SAKA 님, 2019년 3월 13일
Dear Marina Bulysova, Thank you for taking the time to share your experience, we value every guest's feedback, positive or negative. I already met you directly even I was sick, help you to contact Russian consulate offices both in Bali and Jakarta but no answer because Saturday and already 8pm. We also contacted the Police and they came to the villa and show you their Police ID Card, we help you to contact your Russian guide so he can help to explain clearly in both Russian and Indonesian languages. We also provided our nice villa car and we accompany you to Police office in Sukawati to make police report and bring the police to the villa for fingerprint to complete all the procedure. Nothing happen since you arrive on Jan 31 until you bring your friend to stay with you on Feb 9th,, sharing your bathroom and safety box even we have informed you in advance before arrival NOT TO BRING friends to stay except your children as Puri Kamadewa is a private villa and only has 1 room. We often host VVIP guest in Anapuri Villas including some Nobel Laureates, Ministers, World Top Celebrities, World TOP Surfers, World TOP DJ’s, Indonesian Governors and many more and all of our villa staff are well trained to handle and providing the best service to every single guest. We were very surprise with this issue as this is the first issue we receive since Anapuri opened in December 2012. It was unfair that nearly 10 of your friends send bad review to Anapuri social medias without staying with us and while the police still do investigation. That’s the reason we told you to inform your friends to delete their reviews and you agree to inform them but you didn’t do it so we contacted our social media’s Content Integrity and fraud department. While we feel your review is both inaccurate and unfair, we wish you all the best in your life.

10/10 - 훌륭해요

Ryan 님, Chicago, USA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay with Anapuri Villas over our holiday. The entire staff went above and beyond to accommodate for us. Each team member was very friendly and made us feel very welcomed the moment we arrived. The property is beautiful, perfect for a nice getaway. The food was amazing; we ordered lobster from the local market and had the chef prepare it “Balinese style” and it was some of the best lobster we’ve ever had. When preparing to depart, the team was generous enough to allow a much later check out since our flight wasn’t until midnight the next day. Overall, we had a very pleasant stay and would certainly recommend Anapuri Villas to anyone looking for a nice holiday or honeymoon getaway for!
2019년 2월에 2박 숙박함
답변 제공: SAKA 님, 2019년 2월 27일
Dear Ryan, I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday. Kindest regards, Saka

10/10 - 훌륭해요

Milad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Huge villa
Everything was amazing only breakfast was average
2019년 2월에 2박 숙박함
답변 제공: SAKA 님, 2019년 2월 27일
Dear Milda, Thank you very much indeed for your wonderful review. I have escalated your feedback on breakfast to our Kitchen Team and that additional training have been put in place to prevent future occurrence. Thank you again, we look forward to welcoming you all back at your second home in Bali, Anapuri Villas. Kindest regards, Saka

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 20박 숙박함
답변 제공: SAKA 님, 2019년 1월 17일
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함
답변 제공: SAKA 님, 2019년 1월 17일
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 3박 숙박함
답변 제공: SAKA 님, 2019년 1월 17일
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.

6/10 - 괜찮아요

실제 이용하신 고객

friendly staff
2018년 11월에 4박 숙박함
답변 제공: SAKA 님, 2018년 11월 22일
Dear Guest Thank you very much for your kind review. We look forward to welcoming you back again to your paradise in Bali, Anapuri Villas.

10/10 - 훌륭해요

Ute 님, Rotenburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bis auf Kleinigkeiten hat hier alles gestimmt. Eine exclusive und hochwertige Unterkunft in der man sich von Beginn an wohlfühlt. Die Lage direkt am Meer und der Ausblick gehören zu den vielen Highlights. Wer das Besondere sucht ist hier richtig.
2018년 11월에 5박 숙박함
답변 제공: SAKA 님, 2018년 11월 22일
Dear Mrs. Ute, Thank you very much for your kind review. I am delighted that the entire experience whilst staying with us was wonderful. We look forward to welcoming you back again to your paradise in Bali, Anapuri Villas. With best regards, Saka

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함
답변 제공: SAKA 님, 2018년 10월 22일
Thank you for your very good feedback. We look forward to seeing you again on your next Bali holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dream property and excellent service and friendly staff!!!
2018년 9월에 4박 숙박함
답변 제공: SAKA 님, 2018년 9월 25일
Thank you for your wonderful review. We look forward to seeing you again on your next Bali holiday.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toller Blick auf das Meer
Unser Aufenthalt war klasse! Tolles Personal, die wirklich versuchen jeden Wunsch zu erfüllen. Die Köche zauberten leckeres Essen. Es war super sauber! Ein Fahrer stand uns 10 Stunden zur Verfügung.
2018년 7월에 3박 숙박함
답변 제공: SAKA 님, 2018년 9월 13일
What an amazing review! Thank you for taking the time to share this delightful review

10/10 - 훌륭해요

reem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رائع
رائعة استثنائية شئ فاق التوقعات .. رحلة العمر .. طاقم المنتجع قمة في الرقي و التهذيب و الخدمة الفائقة .. و اذا احببت ان أزور بالي مرة اخرى فلن اختار سوى انابوري فيلارز ❤️
2018년 6월에 4박 숙박함
답변 제공: SAKA 님, 2018년 9월 13일
What an amazing review! Thank you for taking the time to share this delightful review

10/10 - 훌륭해요

Corinne 님, PARIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour villa 3 chambres
Cadre magnifique et personnel trés agréable. Nous avons bénéficié d'un chauffeur pour une durée de 10 heures par jour ce qui était trés utile pour nos promenades.
2018년 4월에 6박 숙박함
답변 제공: SAKA 님, 2018년 6월 27일
Thank you for your feedback. We look forward to seeing you again on your next Bali holiday.

8/10 - 좋아요

C&C 님, Brisbane/NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Treated like king`s
Had an amazing experience here, they villa is absolutely amazing. Whatever you want you just have to ask the lovely team and they will prepare it for you know matter what… food was amazing no matter what you ordered unfortunately we are not the type of people that like others running around after you so we never really utilized all services we had… we had the lovely Rita, she was amazing. Pool was very cold due to no sun on the pool but you have a great hot pool, all members of the villa were so helpful and friendly and can’t fault them at all. The only thing we didn’t like was the bed, it was a little hard and the beach out the front in covered with rubbish and used syringes so don’t go out there barefoot.
2018년 4월에 4박 숙박함
답변 제공: SAKA 님, 2018년 6월 27일
Thank you for your feedback. We look forward to seeing you again on your next Bali holiday.

10/10 - 훌륭해요

Barry & Judy 님, Melbourne Australia.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stunning Villa at the oceans edge.
Having travelled to Bali on many occasions this is without question the most stunning private beachfront Villa imaginable.. All the staff were amazing, warm and naturally caring with nothing being too much trouble. We had our own private butler ,driver and chef which was included in the price and their service was impeccable. Saka our Villa manager went above and beyond our expectations and made sure our 30th wedding Anniversary was unforgettable. We will definately be returning to Anapuri Villas in the very near future and have no hesitation recommending this amazing place to anyone considering a 5 star Bali getaway.
2018년 3월에 5박 숙박함

10/10 - 훌륭해요

Geoff 님, Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful villa overlooking the beach.
Just a superb stay. Wonderful staff, beautiful food and a very relaxing time. Thanks to Rita and her team.
2018년 2월에 5박 숙박함
답변 제공: SAKA 님, 2018년 3월 21일
Dear Mr. Anderson, I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team especially to Rita and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday. Kindest regards, Saka

10/10 - 훌륭해요

tracy 님, brisbane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with great service
We are so surprised we have the 24 hour butler when we got there and how amazing and huge the villa is! Everyone is so friendly and chef cook delicious food! Will be back next time
2017년 11월에 3박 숙박함
답변 제공: SAKA 님, 2017년 11월 24일
Dear TRACY Thank you very much for your kind review. I am delighted that the entire experience whilst staying with us was wonderful. We look forward to welcoming you back again to your paradise in Bali, Anapuri Villas. With best regards SAKA

10/10 - 훌륭해요

Sebastien 님, Tennessee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a private villa and not a hotel!
This is such a wonderful property! We weren't sure what to expect when arriving, but from the moment our driver picked us up we knew we were in for a treat. At check-in we were surprised to find out that we were actually in a huge private villa. We met our lead hostess, butler, chef, and spa therapist at check-in. The villa itself was gorgeous with an open-air living/dining room area on the ground level surrounded by an infinity pool. The first floor offered a large master suite with a beautiful bathroom. On the first floor there was also an outdoor tub and an outdoor sitting. all the meals prepared here by the chef were fresh and good. They ask you to order 2-3 hours ahead of time so that the chef can go to the local market to get food. Overall this was such a wonderful place with an amazing staff. We can't wait to go back!!
2017년 11월에 3박 숙박함
답변 제공: SAKA 님, 2017년 11월 24일
Dear SEBASTIEN I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience. Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday. Kindest regards, Saka

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

michele 님, Gold Coast

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Private hideaway
Fabulous. Beyond our expectations. Black sand beach (volcanic sand) not accessible at high tide but fabulous anyway. Private pool. Private lounge with tv. Pool table. Staff were very helpful. Massages were awesome.