“For the most part, the front desk staff especially and other staff interacted with were somewhat unfriendly, not well trained, and really didn't care about anyone who may have an issue or complaint. They seemed to be put out, particularly a male weekend night supervisor, who in our mind, was combative and terribly lacked customer service skills. Much of the front desk staff that we encountered came across that way...which is also concerning.”
“For the most part, the front desk staff especially and other staff interacted with were somewhat unfriendly, not well trained, and really didn't care about anyone who may have an issue or complaint. They seemed to be put out, particularly a male weekend night supervisor, who in our mind, was combative and terribly lacked customer service skills. Much of the front desk staff that we encountered came across that way...which is also concerning.”
david