Find hotels near The Glass House, New Canaan from ₩116,808

"The staff that answered the phone prior to our arrival were somewhat rude when we inquired about a fee that was not listed in our reservation details. Simple question was asked with a cold, stern response. Front desk young man was very kind when he welcomed us. When we approached our room the door was open which was odd. The bar for hanging clothes was on the entry way table with all of the plastic hangers scattered next to it. It smelled like chinese food as if someone had just ate in the room. Linen was not as comfortable as I would prefer. TV was old and all of kids channels didnt have sound which was frustrated; we have a 4yr old. We didnt eat at the restaurant there but there are plenty of food spots in the area. Overall it wasnt bad just small issues that could be improved on. "

"Rooms clean and the staff very welcoming and friendly. No pets and we don’t drink. But overall I would recommend staying here at this location by giving them 5 stars. "

"Perfectly acceptable with a great staff. "

"Unfortunately, the pool and Jacuzzi was out of order and the elevator was out of order"

"Very clean place, but could use better bar/restaurant"

"Awesome"

"There was an event and guests were inconsiderate early hours of the morning whilst heading back to their rooms after the banquet"

"Hotel is very new so nice wood floors and stylish decor thru out Restaurant Siena was excellent "

"NA"