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Grand Prince Hotel Shin Takanawa

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Grand Prince Hotel Shin Takanawa

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property preview
Garden
View from property
Down comforters, in-room safe, blackout drapes, free WiFi
Grand Prince Hotel Shin Takanawa offers a peaceful escape near Tokyo Tower. Enjoy two on-site restaurants, a serene Japanese garden, rejuvenating spa services, free WiFi, and exceptionally helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
The current price is ₩184,169
₩228,922 total
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club King Room with Lounge Access (Non-Smoking) 

View from room

Club King Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(56 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club King Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club King Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior King Room, Non Smoking

8.6 out of 10
Excellent
(20 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Junior Suite with Lounge Access (Non-Smoking) 

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(35 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Twin Room with Lounge Access (Non-Smoking) 

Club Twin Room with Lounge Access (Non-Smoking)  | Down comforters, in-room safe, blackout drapes, free WiFi

Club Twin Room with Lounge Access (Non-Smoking) 

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Triple Room, Non Smoking

8.2 out of 10
Very good
(18 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Club Suite King Room with Lounge Access, Non-Smoking

Executive Club Suite King Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Fourth Room, Non Smoking

Standard Fourth Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Standard Fourth Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 39 sq m
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for [Tokyo Tower View] Superior Twin Room, Non Smoking

View from room

[Tokyo Tower View] Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Tokyo Tower View] Superior King Room, Non Smoking

View from room

[Tokyo Tower View] Superior King Room, Non Smoking

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

View from room

[Club Floor] Club King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Junior Suite Twin, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Club Floor] Club Suite Twin with Lounge Access, Non Smoking

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Suite Twin with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 67 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner Twin Room, Non Smoking

Standard Corner Twin Room, Non Smoking | View from room

Standard Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Sofa Beds

View all photos for Superior Corner Twin Room, Non Smoking

Superior Corner Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

Superior Corner King Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Tokyo Tower View] Superior Corner King Room, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Tokyo Tower View] Superior Corner King Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Precious Twin Room, Non Smoking

Superior Precious Twin Room, Non Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Superior Precious Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Precious Triple Room, Non Smoking

Superior Precious Triple Room, Non Smoking | View from room

Superior Precious Triple Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Down duvet
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Precious Corner Twin Room, Non Smoking

Superior Precious Corner Twin Room, Non Smoking | View from room

Superior Precious Corner Twin Room, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [Club Floor] Club Corner King Room with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King Room with Lounge Access, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Down comforters, in-room safe, blackout drapes, free WiFi

[Club Floor] Club Corner King, Tokyo Tower View with Lounge Access, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Down duvet
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking | Down comforters, in-room safe, blackout drapes, free WiFi

Executive Club Suite King Connecting Room with Lounge Access, Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Minato, a neighborhood in Tokyo, Grand Prince Hotel Shin Takanawa is near a metro station. Tokyo Tower and Shibuya Crossing are notable landmarks and Tokyo Disneyland® is a popular area attraction. Tokyo Imperial Palace and Meiji Jingu Shrine are two other places to visit that come recommended. Guests appreciate the hotel's convenience to public transportation: Takanawadai Station is 5 minutes by foot.
Visit our Tokyo travel guideOpens in a new window
Map
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612

What's nearby

  • Roppongi Hills - 4 min drive - 4.8 km
  • Tokyo Tower - 5 min drive - 4.5 km
  • Shibuya Crossing - 6 min drive - 7.4 km
  • Tokyo Imperial Palace - 6 min drive - 7.5 km
  • Meiji Jingu Shrine - 10 min drive - 8.8 km

Getting around

  • Takanawadai Station - 5 min walk
  • Shinagawa Station - 7 min walk
  • Haneda Airport (HND) - 24 min drive

Restaurants

  • ‪麻布茶房 - ‬5 min walk
  • ‪Executive Lounge - ‬6 min walk
  • ‪ラウンジもみじ - ‬1 min walk
  • ‪ザ・クラブラウンジ - ‬6 min walk
  • ‪響 品川店 - ‬5 min walk

About this property

Grand Prince Hotel Shin Takanawa

Luxury hotel near Tokyo Tower
Located close to Shibuya Crossing, Grand Prince Hotel Shin Takanawa provides a grocery/convenience store, shopping on site, and 2 coffee shops/cafes. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. In addition to a Japanese garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • A 24-hour front desk, bicycle parking, and luggage storage
  • An elevator, ATM/banking services, and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 908 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, refrigerators, and heating

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Grand Prince Hotel Takanawa

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,085 for adults and JPY 2,825 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ASAMA
  • Koki-Den
  • Lounge Momiji
  • Shimizu
  • SLOPE SIDE DINER ZAKURO

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on January 13 and 26, 2026, from 1-5 AM. All facilities that use power, including elevators and the internet will not be available during this time. There may be a 6-hour delay with internet access after power is restored.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to July 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5085 for adults and JPY 2825 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with tattoos are not able to use the onsite public bathing facilities and pool.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Prince Hotel New Takanawa
Grand Prince Hotel New Takanawa Tokyo
Grand Prince New Hotel Takanawa
Grand Prince New Takanawa
Grand Prince New Takanawa Hotel
Grand Prince New Takanawa Tokyo
Hotel Prince Takanawa
New Takanawa Prince
Prince New Takanawa Hotel
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Prince Shin Takanawa Tokyo
Grand Prince Hotel New Takanawa
Grand Prince Hotel Shin Takanawa Hotel
Grand Prince Hotel Shin Takanawa Tokyo
Grand Prince Hotel Shin Takanawa Hotel Tokyo

Frequently asked questions

Is Grand Prince Hotel Shin Takanawa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Prince Hotel Shin Takanawa?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Shin Takanawa on Oct 31, 2025 start from ₩184,169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Prince Hotel Shin Takanawa?

Self parking is available for JPY 1500 per night.

What time is check-in at Grand Prince Hotel Shin Takanawa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Prince Hotel Shin Takanawa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Prince Hotel Shin Takanawa located?

Located in Minato, this luxury hotel is 2.5 mi (4 km) from Tokyo Tower and within 6 mi (10 km) of Shibuya Crossing and Tokyo Imperial Palace. Meiji Jingu Shrine and Ueno Park are also within 9 mi (15 km). Takanawadai Station is 5 minutes by foot and Shirokanedai Station is 17 minutes.

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Reviews

Grand Prince Hotel Shin Takanawa Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 854 out of 1533 reviews
Rating 8 - Good. 395 out of 1533 reviews
Rating 6 - Okay. 176 out of 1533 reviews
Rating 4 - Poor. 64 out of 1533 reviews
Rating 2 - Terrible. 44 out of 1533 reviews

Reviews

10/10 Excellent

Hamsa Shijas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Shinagawa
Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was a bit older, but well maintained and very clean. Takanawa is a good location, very close to public transport. Very nice hotel overall.
Stayed 4 nights in Oct 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great and beautiful. The rooms probably could do with some renovation but that’s a very small detail. Quite close to the station and beautiful garden and lobby.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and spacious room
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Luis Munoz

Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel over all .
Stayed 7 nights in Aug 2025

10/10 Excellent

VENUS

Liked: Property conditions & facilities
Clean big rooms the staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor! Beautiful view of Tokyo.
Stayed 1 night in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got Club access, and that was great for breakfast (and drinks in the afternoon/evening). Loved this hotel for our first visit to Japan. Easy access to the Shinagawa Station, beautiful Japanese garden, and even a 7-11 downstairs. The hotel staff were all so nice!
Stayed 3 nights in Oct 2025

8/10 Good

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service provided by hotel staff, big, clean rooms and convenience store right downstairs. Overall a great experience!
They offer birthday champagne! It was so good!!! Thank you!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff easy to get to from the airport and had food and a 7 eleven to exchange your money.
Stayed 1 night in Aug 2025

10/10 Excellent

MANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and location
Stayed 9 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Massively beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, when in Shinagawa always stay here
Stayed 3 nights in Aug 2025

10/10 Excellent

Marry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice 5 star hotel, nice large garden, has shuttle bus, very clean and easy to get transport.
Stayed 7 nights in Aug 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Big hotel that is close to public transport. They have a lively garden that guests should be sure to visit.
Stayed 2 nights in Sep 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and friendly staff. Mosquitos.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ..
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Staff & service, amenities
Walls was dirty but hotel clean.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
rooms are old comparing to near by prince hotels
Stayed 1 night in Sep 2025

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and we enjoyed walking in the gardens after dinner. The beds were a little hard for my liking otherwise I loved the property.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Beautiful gardens & foyer. Very helpful staff. Rooms are simple but adequate. Shower is nice & hot but bed is ok- hard mattress & down pillows that disappear into nothing leaving no neck support. Quilt is too heavy with no single sheet as an option.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and superb breakfast!! Very close to a major station.
Stayed 2 nights in Jul 2025

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