리셉션

카리오 사사즈카 테라스 여행 후기

3 out of 5
카리오 사사즈카 테라스
1-56-7 Sasazuka, Tokyo, Tokyo

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 231개 이용 후기 중 159개" "
평점 8 - 좋아요. 231개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 231개 이용 후기 중 9개" "
평점 4 - 별로예요. 231개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 231개 이용 후기 중 5개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2023년 11월에 4박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 5일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Yool Guk

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
지하철이 매우 가깝고 주변에 식사할곳도 많아서 신주쿠 및 주변 관광하기가 좋습니다 시리얼이나 과일 사와서 먹기에도 식기등 준비가 잘 되어있어서 유용했습니다
2023년 10월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 10월 26일
이번에는 몇 가지 중에서 호텔을 이용해 주셔서 감사합니다. 말씀하시는 대로, 가까운 역에서 30초의 입지로, 주위에는 많은 숍이 늘어서 매우 편리합니다. 재미있는 추억을 많이 만들 수 있었습니까?또 꼭 일본에 오실 때는, 저희 호텔에 숙박해 주십시오. 스탭 일동, 진심으로 기다리고 있습니다. 레뷰 감사합니다.

10/10 - 훌륭해요

??

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원분들도 너무 친절하시고 방도 깨끗해요! 제일 좋은건 주변에 편의점도 두 개고 스타벅스도 있고 숙소 주변 환경이 너무 깔끔합니다!
답변 제공: カリオ笹塚テラス 님, 2023년 1월 18일
Thank you very much for taking your time to leave us a review. We are happy to hear that you liked our location. We look forward to hosting you again!

10/10 - 훌륭해요

JAEHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔인줄 알았는데 팬션이라고 해야 정확할 듯. 작은 주방도 있어 요리가 가능하고 근처에 마켓도 있고. 역 바로 옆이라 교통도 좋습니다. 직원분들도 친절하고 보안도 좋구요. 다만 출입구가 작아서 찾느라 애를 먹긴 했습니다. 가족이 함께 가면 괜찮을 것 같습니다.
2019년 10월에 2박 숙박함
답변 제공: KARIO SASAZUKA 님, 2019년 10월 13일
Thank you for staying at our hotel. We are waiting for your next visit.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 4박 숙박함
답변 제공: KARIO SASAZUKA 님, 2019년 9월 15일
Thank you for staying at our place. We appreciate your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 7월에 3박 숙박함
답변 제공: KARIO SASAZUKA 님, 2019년 9월 15일
Thank you for your review. Hope you had a nice time in Japan.

10/10 - 훌륭해요

Helen

2024년 4월에 4박 숙박함
답변 제공: kariosasazuka 님, 2024년 5월 9일
Dear customer, thank you very much for using our hotel and for your wonderful review! We are glad that you enjoyed your stay with us. We look forward to seeing you again.

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this apartment hotel and the station area
2024년 3월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2024년 3월 31일
Thank you so much for your positive feedback! We're thrilled to hear that you loved our apartment hotel and the surrounding station area. Providing a comfortable and enjoyable experience for our guests is always our top priority.We hope to welcome you back again soon for another fantastic stay. If you have any special requests or need assistance with anything in the future, please don't hesitate to reach out. Thank you once again for choosing to stay with us!

6/10 - 괜찮아요

maruyama

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: kriosasazuka 님, 2024년 3월 13일
Thank you for your good review. We are very grateful that you enjoyed your stay at our hotel. , we will do our best to make your stay more fulfilling. We will continue to do our best to improve our services to meet the expectations of our customers. We hope that you will use our hotel again on another occasion. If you have any questions or requests, please feel free to let us know.

8/10 - 좋아요

Loren

2023년 12월에 7박 숙박함
답변 제공: kariosasazuka 님, 2024년 1월 9일
Thank you very much for this wonderful evaluation and feedback! We are glad that our great location was convenient for you. We are also happy to hear that you were satisfied with the staff's service, facilities, and cleanliness. As you mentioned regarding cost performance, it is important that the price and value provided closely match, so we will continue to strive to improve it. We look forward to your next stay. If you have any questions or requests, please let us know.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This apartment was perfect for my family with two teenagers. The beds were very comfortable. It was great having a kitchen to have breakfast and make snacks. Easy train to get anywhere in Tokyo. Added bonus having a washing machine.
2023년 12월에 7박 숙박함
답변 제공: kariosasazuka 님, 2024년 1월 9일
Thank you for your wonderful review! We're delighted to hear that the apartment suited the needs of your family, especially with the comfortable beds, kitchen amenities for breakfast and snacks, and the convenience of the nearby train station for easy access around Tokyo. The inclusion of a washing machine is indeed a helpful feature.We appreciate your positive feedback, and we hope to have the pleasure of hosting you and your family again in the future. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back!

10/10 - 훌륭해요

jungmi

2023년 12월에 1박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 29일
Thank you very much for your compliment. We are glad that you were satisfied with our hotel's great location and rooms. We strive to make your stay as comfortable as possible, and please let us know if you have any requests or questions. We look forward to seeing you again.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Generally the property was excellent and well located, our only problem was with the furniture in the apartment we were allocated. To be honest it was a bit skanky, the fabric arm chair was not used at all as it was covered in suspected dry unidentifiable human secretions. The couch / futon is well on its way to a similar point, an update of the furniture is desperately required. Despite this we enjoyed our time in Tokyo and this property was a good place to stay.
2023년 12월에 4박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 16일
Thank you for taking the time to share your feedback. We appreciate your positive comments about the property's general excellence and convenient location. However, we sincerely apologize for the issue you encountered with the furniture in your allocated apartment. Your concerns regarding the condition of the fabric armchair and couch/futon are deeply regrettable.Please be assured that your feedback has been forwarded to the relevant department for immediate attention. We understand the importance of maintaining a comfortable and clean environment for our guests, and we will take steps to address the condition of the furniture promptly.We are glad to hear that, despite this issue, you still enjoyed your time in Tokyo and found the property to be a good place to stay. We value your input, and we will strive to make necessary improvements to enhance the overall guest experience.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future with an improved experience. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

DANIEL

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
入り口の近くに浮浪者やお酒を飲んでる若者が多く、常日頃騒いでいる。 夕方以降のスタッフの対応が粗悪で、 派手なネイルをしたおばさんは常に睨んできて、 態度は悪く、口も悪い。 1ヶ月の滞在で120万円程、こちらの施設に支払いましたが、そのおばさんの対応で、全額返金して欲しいくらい不快でした。 また深夜帯に、隣室の騒音で問い合わせをしても完全に無視で返信もなく、職務怠慢か仮眠でもしてるのだろうと、態度から想像がつきました。 とても印象が悪かったです。 またこちらの部屋の作り的に、 隣室の人が歩く足音までもが聞こえるくらい 騒音対策には甘い構造ですので、 生活音が苦手な方には苦痛なステイになるかと思われます。 サービスの内容が、金額に見合ってないと現時点では思います。 改善はされるのでしょうか。 今後、素敵されるゲストが口コミで評価されて下さい。
2023년 11월에 8박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 15일
誠に申し訳ございませんでした。お客様のご不満とご不快な経験について、深くお詫び申し上げます。お客様の意見は非常に重要であり、弊施設がご期待に添えなかったことを残念に思います。入り口周辺の状況や夕方以降のスタッフの態度に関しては、真摯に受け止め改善に努めてまいります。また、隣室からの騒音やスタッフの不適切な態度に対する迅速な対応が行われなかったこと、誠に申し訳ございませんでした。お客様の貴重なご意見を元に、今後のサービス向上に努めてまいります。改めてお詫び申し上げ、ご不快な思いをさせてしまったことに深くお詫び申し上げます。またのご機会がございましたら、改めてご期待に添えるようなサービスを提供できることを心より願っております。

10/10 - 훌륭해요

linda

2023년 12월에 6박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 12월 14일
Thank you very much for using Kario Sasazuka. All of our staff members are very happy to receive your high rating of 10 points.Did you make many wonderful memories?We look forward to seeing you again.

10/10 - 훌륭해요

DAISUKE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 10일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

8/10 - 좋아요

Donny

2023년 11월에 3박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 19일
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the property's excellent location. However, we sincerely apologize for the issues you experienced with the furniture in your allocated apartment. Your concerns about the condition of the fabric armchair and couch/futon are taken seriously, and we will work diligently to address and improve the quality of the furniture in that apartment. We value your feedback, and we're glad to hear that despite these challenges, you still enjoyed your time in Tokyo. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing our property.

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to public transport. Enjoyed our stay and would stay again.
2023년 11월에 3박 숙박함
답변 제공: Kario Sasazuka Terrace 님, 2023년 11월 29일
Thank you very much for staying at Kario Sasazuka. Also, thank you for leaving a review. We are glad to hear that you liked the location of our hotel. As you said, there are many shops around the hotel, and it is very close to Shinjuku and Shibuya, which makes many customers happy. Please come visit us again. All the staff are looking forward to seeing you.

10/10 - 훌륭해요

Saori

2023년 11월에 7박 숙박함
답변 제공: kariosasazuka 님, 2023년 12월 7일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 - 훌륭해요

Amit

2023년 11월에 6박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 18일
Thank you for your positive feedback on our room! We're delighted to hear that you enjoyed your stay. Providing a comfortable and pleasant experience for our guests is our top priority. If there's anything specific you liked about the room or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another enjoyable stay! If you have any questions or requests, please don't hesitate to let us know.

10/10 - 훌륭해요

Byungmo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 14일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 - 훌륭해요

Yukari

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
駅から近くてとても素晴らしいです。 女性スタッフさんの対応がすごくよかったです。 男性スタッフさんはちょっと伝達ミスがおおいので、何かある時は女性スタッフさんにお願いした方がいいです。
2023년 10월에 2박 숙박함
답변 제공: カリオ笹塚 님, 2023년 11월 9일
貴重なフィードバックをありがとうございます。駅からの便利なロケーションを楽しんでいただけて、特に女性スタッフの対応にご満足いただけたことを嬉しく思います。また、男性スタッフの伝達に関するご意見もありがとうございます。お客様のフィードバックは、サービスの向上に役立ちます。今後もお客様に素晴らしい体験を提供できるよう、改善に努めてまいります。またのご利用をお待ちしております。

10/10 - 훌륭해요

ISHIMARU

2023년 11월에 2박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 14일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 - 훌륭해요

Christy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend this property. A home away from home. Plenty of restaurants in walking distance and the train station near the front door.
2023년 10월에 6박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 10월 30일
Thank you very much for staying with us this time. Also, thank you for your review.All of our staff are very happy to hear that you would recommend our hotel.Many customers are pleased with our convenient location. We look forward to seeing you again.

10/10 - 훌륭해요

Paulo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convenient. Right across train station. Shops restaurants and convenience stores steps away. Will come back again
2023년 10월에 4박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 10월 26일
Thank you very much for using Kario Sasazuka. We are very happy to hear that you liked our hotel. And your words, "I will come back again" are an encouragement to us.Please come again.We will continue to work hard every day to meet your expectations.

6/10 - 괜찮아요

Kyunghwa

2023년 9월에 4박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 14일
お客様へ、フイードバックにお時間を頂ありがとうございます。またお会いできるのをお待ちしています。

8/10 - 좋아요

Choongwhan

2023년 9월에 2박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 14일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 - 훌륭해요

Kris

2023년 9월에 3박 숙박함
답변 제공: kariosasazuka 님, 2023년 11월 14일
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 - 훌륭해요

Aileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the location is superb! Stone's throw away from Sasazuka train station. Plenty of good food, supermarkets, shops & convenient stores.
2023년 8월에 4박 숙박함
답변 제공: kariosasazuka 님, 2023년 9월 9일
Thank you for your positive feedback! We're delighted to hear that you found our location superb, with easy access to Sasazuka train station and a variety of dining options, supermarkets, shops, and convenience stores nearby. We strive to provide a convenient and enjoyable stay for our guests, and we're glad to know that you had a great experience. If you have any more comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Gabriel

2023년 8월에 8박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 9월 13일
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

8/10 - 좋아요

Hanqing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is directly above a subway samtation so if you are sensitive to noises you will hear the train stopping by at night. The Sasazuka station is only in one metro line (Keio line) so you will likely have to take this line to Shinjuku for transferring to all major sites. It is one long stop by express trains or 3 stops by local trains to the Shinjuku station, which is a huge transit hub and could be confusing to navigate for transfers. The rooms are clean but the ACs don't work very well. There is a Lawson downstairs and a few restaurants nearby. Overall good value for families that need to find more than one room (if you can tolerate the noise).
답변 제공: kariosasazuka 님, 2023년 9월 9일
Thank you for providing additional details about the accommodation. Your insights into the noise from the subway station, the convenience of the nearby Sasazuka station, and the accessibility of major sites in Shinjuku are valuable for potential guests. It's also helpful to know about the cleanliness of the rooms and the presence of nearby amenities like Lawson and restaurants.If you have any more information or questions you'd like to share, please feel free to let me know. I'm here to assist you!

2/10 - 너무 별로예요

Rees

2023년 8월에 5박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 9월 13일
Thank you very much for using Kario Sasazuka.Thank you again for taking the time out of your busy schedule to post your valuable review.We will continue to strive to provide better service based on customer feedback.If you have a chance, please use Kario Sasazuka again.All the staff are looking forward to seeing you.

10/10 - 훌륭해요

Zaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 9월 13일
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 - 훌륭해요

Maiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
滞在に必要な物が揃っている。非常に清潔。駅前には様々なお店があり好立地。すべての点において大満足。
2023년 7월에 4박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 8월 5일
貴重なフィードバックをいただき、誠にありがとうございます。お客様の滞在が快適であり、清潔な環境で心地よいお時間をお過ごしいただけたとのお言葉、大変嬉しく思います。また、駅前の好立地がお客様に満足いただけたことをうれしく思います。便利な立地を提供することで、お客様が快適にお過ごしいただけることを心掛けております。これからもお客様にとって快適な滞在を提供できるよう努めてまいります。お選びいただき、誠にありがとうございました。またのご利用を心よりお待ちしておりま

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Kario Sasazuka 님, 2023년 8월 5일
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 - 훌륭해요

Tina

2023년 7월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 8월 5일
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel. We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 - 훌륭해요

Tim Fung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent and quality service. Convenient as close to train station.
2023년 7월에 7박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 7월 12일
Thank you for your wonderful rating and feedback. We are glad that you enjoyed the quality service at our hotel and that you were able to use it conveniently near the station.We will continue to strive to further improve our services and customer satisfaction. We value the voice of our customers and will continue to make efforts to provide a better hotel experience.We are looking forward to seeing you again. thank you very much.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
What a lovely property the Kario Sasazuka Terrace is, you will not be disappointed with the price, quality, and convenience to Keio train lines. We would most definitely stay there again.
2023년 6월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
Thank you for choosing to stay at Kario Sasazuka Terrace and for your kind words. We're thrilled to hear that you had a lovely experience and that you were satisfied with the price, quality, and convenience to the Keio train lines. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another wonderful stay in the future. Thank you for your support.

10/10 - 훌륭해요

Elvis

2023년 6월에 3박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 7월 12일
Thank you for posting your valuable review. We are very happy that you had a comfortable time during your stay at our hotel.We will continue to strive to improve our services so that our customers can spend their time comfortably. We look forward to the day when you can use our hotel again.

10/10 - 훌륭해요

Anna Marie 님, Wauconda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location near train station and many shops and dining options around the area
2023년 5월에 4박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
Thank you for your feedback. We're thrilled to hear that you found our hotel's location excellent, with its proximity to the train station and various shops and dining options in the area. We strive to provide a convenient and enjoyable experience for our guests. We appreciate your review and look forward to welcoming you back in the future. Thank you for your support.

8/10 - 좋아요

Chi Kong

좋아요: 청결 상태, 숙박 시설 상태 및 시설
食,行都很方便
2023년 5월에 6박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
非常感谢您的评价。很高兴听到您对酒店的食物和交通都感到方便。我们致力于为客人提供舒适便利的住宿体验,非常荣幸能够得到您的认可。我们将继续努力为您提供出色的服务。非常感谢您的评价和支持。谢谢!

10/10 - 훌륭해요

Roxana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for short term stay. Excellent location- just 1 minute walk to Keio train line.
2023년 5월에 7박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
Thank you for your feedback. We're delighted to hear that you had a great short-term stay with us. We appreciate your positive comments about the excellent location, with the Keio train line just a minute's walk away. We strive to provide a convenient and enjoyable experience for our guests. Thank you for choosing our hotel, and we look forward to serving you again in the future.

10/10 - 훌륭해요

Yukari

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location couldn’t be better. Right in front of Sasazuka station, connecting many popular destinations by easy train rides. Restaurants and grocery stores literally within a minute.
2023년 4월에 8박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
Thank you for choosing our hotel and for your positive feedback. We're thrilled to hear that you enjoyed the convenient location right in front of Sasazuka station, with easy access to popular destinations. We appreciate your review and look forward to welcoming you back in the future. Thank you for your support.

6/10 - 괜찮아요

Miriam

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Convenient to spend the night
The room felt claustrophobic for 3 people. One double bed and a sofa bed, but it was broken and the cushion was very thin. The lobby is just a front desk, no reception, no tea or coffee. The location was convenient, right next to Sasazuka station, and there was a great place to eat (delicious breads, coffee, matcha, etc) and a market with fresh foods. The room was clean (as all of Japan). The area felt safe. The room was just too small and I felt like a giant as everything was tiny and low ceilings. Small window with no views. If you want a place to just sleep and shower, an close to a station it is fine.
2023년 4월에 2박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We appreciate your compliments on the cleanliness and convenient location of the hotel. Your comments regarding the room size and lack of amenities are duly noted. We value your feedback and will take it into consideration for future improvements. Thank you for sharing your review.

10/10 - 훌륭해요

Aiko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
掃除機かワイパーなどの清掃器具を置いていただけたらありがたいです。
2023년 4월에 4박 숙박함
답변 제공: Kario Sasazuka 님, 2023년 6월 13일
お客様のご意見をいただき、ありがとうございます。お客様のご要望を受け止め、今後の改善に活かしてまいります。より快適な滞在をお約束するため、清掃器具をお部屋に備えるよう努めます。お客様の貴重なご意見に感謝いたします。次回のご滞在時には、ご希望に添えるよう努めますので、どうぞお楽しみにしていてください。ご投稿いただき、ありがとうございました。

8/10 - 좋아요

Yukio

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed is not big enough to sleep two persons and there are no drawer to put clothes in the room.
2023년 3월에 7박 숙박함

10/10 - 훌륭해요

Tsuruko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This apartment hotel is located conveniently across from the train station with a convenience store next door. My favorite place to stay in Tokyo.
2023년 3월에 2박 숙박함
답변 제공: Kario Sasazuka Terrace 님, 2023년 3월 27일
Thank you very much for staying with us and taking time to share your review. As you mentioned, our hotel is conveniently close to the train station. So we glad to hear that you liked our location. Thank you again for your valuable and honest feedback. We hope to host you again for a more positive experience in the future.

10/10 - 훌륭해요

Sung Woo

2023년 2월에 2박 숙박함
답변 제공: KARIO SASAZUKA 님, 2023년 3월 27일
Thank you for your staying

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely stay here. Only criticism we have is that the internet was a bit iffy at times but the property was very clean, check-in was simple and easy, and the place was perfect for our party of 3. Will be staying here again
2023년 2월에 6박 숙박함
답변 제공: KARIO SASAZUKA 님, 2023년 3월 27일
Thank you for your staying.We will work to stabilize the Internet connection.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No service at all
We waited 25 minutes to check in. The staff only showed up at strict 3pm and no other ways we can contact them. One couples told us they were already there for 30mins before we arrived. After the staff arrived, the couples had some issues with the payment method so it took so long for them to check in and we could just wait... Other than that the hotel room was fine. But because of that experience we were not dare to store our luggage at the front desk because we were afraid that we could not find anybody when we needed the luggage back.
2022년 12월에 3박 숙박함
답변 제공: KARIO SASAZUKA 님, 2023년 3월 27일
Thank you for your staying.Sorry for waiting for you at check-in.