Shangri-La Tokyo

Luxury hotel with 2 restaurants, near Tokyo Imperial Palace

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Dates

March 2026

April 2026

2 restaurants, breakfast, lunch, dinner served; international cuisine - Shangri-La Tokyo (Tokyo)

Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar - Shangri-La Tokyo (Tokyo)

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar - Shangri-La Tokyo (Tokyo)

Indoor pool, lifeguards on site - Shangri-La Tokyo (Tokyo)

Located close to Tokyo Imperial Palace and Tokyo Dome, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body wrap, or a body scrub at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour health club and a 24-hour business center.

Exceptional

Popular amenities

Pool
Hot tub
Free WiFi
Air conditioning

₩1,489,522 total

Mar 5 - Mar 6

Check prices for these days

Room options

All rooms

1 bed

2 beds

Showing 33 of 33 rooms

Premium bedding, down comforters, pillowtop beds, minibar

Horizon Club Deluxe Room

Sleeps 3

Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

City view
50 sq m
Sleeps 4
1 King Bed

Deluxe Imperial Garden View 1 King

Wonderful

Highlights

Soundproofed

Individually furnished

Air conditioning

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Garden view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Room, 1 King Bed

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

City view
68 sq m
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Executive Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
68 sq m
Sleeps 4
1 King Bed

Deluxe Room, 2 Twin Beds

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

City view
50 sq m
Sleeps 4
2 Twin Beds

Deluxe Imperial Garden View 2 Twins

Wonderful

Highlights

Soundproofed

Individually furnished

Air conditioning

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Garden view
50 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Horizon Club, Deluxe Room, 2 Twin Beds

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
50 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Horizon Club Deluxe Imperial Garden View King

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Garden view
50 sq m
1 bedroom
Sleeps 4
1 King Bed

Horizon Club Deluxe Imperial Garden View Twin

Exceptional

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Garden view
50 sq m
Sleeps 4
2 Twin Beds

Horizon Club, Premier Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
68 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Suite, 1 King Bed

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
120 sq m
1 bedroom
Sleeps 4
1 King Bed

Shangri-La Suite

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Garden view
150 sq m
1 bedroom
Sleeps 4
1 King Bed

Presidential Suite

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Garden view
269 sq m
1 bedroom
Sleeps 4
1 King Bed

Executive Suite

Sleeps 2

Deluxe Imperial Garden View Room

Sleeps 2

Premier Room

Sleeps 3

Horizon Club Deluxe Imperial King Room with Garden View

Sleeps 3

Horizon Club Deluxe Imperial Twin Room with Garden View

Sleeps 2

Deluxe King Room

Sleeps 3

Deluxe Twin Room

Sleeps 3

Deluxe Imperial King Room with Garden View

Sleeps 3

Deluxe Imperial Twin Room With Garden View

Sleeps 3

Horizon Club Deluxe King Room

Sleeps 3

Horizon Club Deluxe Twin Room

Sleeps 2

Premier Suite Twin

Sleeps 2

Shangri La Suite

Sleeps 2

Presidential Suite

Sleeps 2

Premier Suite, 2 Twin Beds

Highlights

Soundproofed

Individually furnished

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

City view
120 sq m
1 bedroom
Sleeps 4
2 Twin Beds

Premier Suite 1 King bed

Sleeps 3

Horizon Club Premier Room 1 King

Sleeps 2

Deluxe Room

Sleeps 3

About the neighborhood

Located in Chiyoda, a neighborhood in Tokyo, Shangri-La Tokyo is in the entertainment district and near a metro station. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Visit our Tokyo travel guide

Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-8283

What's nearby

Marunouchi Building
6 min walk - 0.5 km
Tokyo International Forum
9 min walk - 0.8 km
Imperial Palace East Gardens
12 min walk - 1.0 km
Tokyo Imperial Palace
18 min walk - 1.5 km
Nihonbashi Takashimaya S.C.
4 min walk - 0.4 km

Getting around

Tokyo Station
2 min walk
Otemachi Station
2 min walk
Narita Intl. Airport (NRT)
74 min drive

Restaurants

七代目卯兵衛
5 min walk
YEBISU BAR
4 min walk
ビア&グリル THE OLD STATION
5 min walk
Starbucks
2 min walk
Tully's Coffee
1 min walk

About this property

Shangri-La Tokyo

Luxury boutique hotel near Tokyo Imperial Palace

Located close to Tokyo Dome and Tokyo Tower, Shangri-La Tokyo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a body wrap, and a body scrub at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.

You'll also enjoy the following perks during your stay:

An indoor pool along with a lifeguard on site
Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
A front-desk safe, wedding services, and a banquet hall

Room features

All 200 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.

More amenities include:

Children's dinnerware, children's books, and childcare services
Recycling and LED light bulbs
Bathrooms with designer toiletries and bidets
42-inch flat-screen TVs with premium channels and DVD players
Refrigerators, free infant beds, and electric kettles

Similar properties

Pool
Spa
Free WiFi
Restaurant

₩596,776 total

Mar 12 - Mar 13

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Self parking on site (JPY 6,000 per day)
Valet parking on site (JPY 8,000 per day)
Limited onsite valet and self parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 7,843 per person
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Nadaman
Piacere
The Lobby Lounge

Things to do

24-hour health club
Free bicycle rentals
Full-service spa
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Baby toys
Children's books
Children's dinnerware
Children's games
Children's toys
DVD player
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Indoor pool
Laundry facilities
Lifeguards on site
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Conference space
Meeting rooms

Full-service spa

5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
In-room massages
Prenatal massages
Sauna
Spa open daily
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Art Deco architecture
Banquet hall
Built in 100
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Lifeguards

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch flat-screen TV with premium digital channels
DVD player
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Refrigerator

More

Air conditioning
Desk
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 16

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for JPY 22770.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: JPY 5000 per stay
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Fee for cooked-to-order breakfast: approximately JPY 7843 per person
Airport shuttle fee: JPY 3100 per person (one-way)
Self parking fee: JPY 6000 per day
Valet parking fee: JPY 8000 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Shangri-La Tokyo

Shangri-La Hotel Tokyo

Shangri-La Tokyo

Shangri-La Tokyo Hotel

Tokyo Hotel Shangri-La

Tokyo Shangri-La

Tokyo Shangri-La Hotel

Shangri La Chiyoda

Shangri La Tokyo

Shangri-La Hotel, Tokyo Hotel Chiyoda

Shangri-La Hotel, Tokyo Japan

Shangri La Tokyo

Shangri La Chiyoda

Shangri La Hotel Tokyo

Shangri-La Tokyo Hotel

Shangri-La Tokyo Tokyo

Shangri La Hotel Tokyo

Shangri-La Tokyo Hotel Tokyo

Frequently asked questions

Does Shangri-La Tokyo have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shangri-La Tokyo?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Tokyo on Mar 5, 2026 start from ₩1,174,517, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 6000 per day. Valet parking is available for JPY 8000 per day. Limited spots are available.

What time is check-in at Shangri-La Tokyo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Shangri-La Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3100 per person applies.

Where is Shangri-La Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within 3 mi (5 km) of Tokyo Imperial Palace, Ueno Park and Tokyo Dome. Tokyo Tower and Urban Dock LaLaport Toyosu are also within 3 mi (5 km). Otemachi Station and Tokyo Station are within a 2-minute walk.

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Shangri-La Tokyo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

10/10 Excellent

Margo

Jan 18, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location service is best ever Amazing facility and they let us do a late check out that was so helpful!!!

Stayed 3 nights in Jan 2026

10/10 Excellent

Sheri

Jun 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely gorgeous property. Staff was very nice everything was clean and very classy.

Stayed 1 night in Jun 2025

10/10 Excellent

William

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at the Shangri La was amazing. The level of service of both the concierge to housekeeping was excellent. Probably one of the best hotels we’ve stayed at.

Stayed 4 nights in Jun 2025

10/10 Excellent

Matthew

Jun 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in convenient Tokyo location

Beautiful hotel with impeccable service that is very convenient to Tokyo Station. Highly recommended!

Stayed 1 night in May 2025

10/10 Excellent

charles

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful and courteous staff

Stayed 1 night in Apr 2025

10/10 Excellent

Clay

Jun 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 4 nights in May 2024

10/10 Excellent

Alla

Jun 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Tokyo

Excellent hotel with the best and most helpful staff.

Stayed 3 nights in Jun 2024

10/10 Excellent

Ayush

Mar 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff and property! Lives 100 percent to its reputation!!

Stayed 2 nights in Jan 2025

10/10 Excellent

Clay

Jun 1, 2024

Liked: Amenities

Excellent location right next to Tokyo station.. friendly helpful staff.. great breakfast buffet.. great cleaning service.. comfortable modern rooms/bathrooms

Stayed 1 night in May 2024

10/10 Excellent

Kok-Huang Jack

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was exceptional from check in to check out. The staff were very attentive and friendly. Rooms were spacious and clean. Location can’t be beat.

Stayed 2 nights in Dec 2024

10/10 Excellent

Joao Victor

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in room dining i ever had. Great lamen

Stayed 1 night in Mar 2025

10/10 Excellent

Jean Marc

Apr 2, 2025

Liked: Amenities

Superb hotel. Can't go wrong. Service is impeccable. Rooms are large and very well maintained. Hotel Restaurants are great, but you also have good local food options within 5-10 min walk. Overall Great location right by Tokyo station.

Stayed 2 nights in Mar 2025

10/10 Excellent

Yukari

Sep 22, 2025

Liked: Cleanliness, staff & service

This is such a convenient hotel to stay at since it is right next to Tokyo Station. You are able to take a train straight to Narita Airport. The hotel is a bit pricy but because it’s a fancy hotel with great staff who go out of their way. The rooms themselves are also great and the view on either side is also wonderful. If you are on the garden view side, the only negative thing I can think of is that you will hear the train but it’s nothing you can’t ignore since it’s not too loud. I haven’t tried their food but I can imagine it is great as well. I will have to try next time

Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Oct 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Fantastic stay at the Shang. Staff were always great with service levels, place was grand and room was neat, clean and spacious. Loved everything about our stay and will be back.

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Oct 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and service center! Food is amazing! Thank you for everything!

Stayed 4 nights in Oct 2024

10/10 Excellent

Tony

Aug 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was excellent. Great view of the city. Service was top notch. Centrally located near Tokyo station. Plenty of food options.

Stayed 4 nights in Jul 2024

10/10 Excellent

Joby

Jul 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Loved that they accommodated last minute spa services for us. We loved our room and the view of the city. Rooms are a bit outdated but the service was great. Room service was wonderful, breakfast buffet was very nice.

Stayed 1 night in Jul 2024

10/10 Excellent

yunuem

Sep 12, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The place is absolutely . Love tge restaurant both of them

Stayed 1 night in Sep 2023

10/10 Excellent

Jodi

Jan 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shangri-La Tokyo is conveniently located next to Tokyo Station and was a great place to begin and end our trip to Japan. The views from the rooms were spectacular especially at night. The staff was wonderful and they made sure we had everything we needed during our stay. And the breakfast at the hotel restaurant was delicious especially the strawberry waffles and ricotta pancakes. We appreciated that the staff spoke English as we only spoke a little Japanese. We really enjoyed staying at this hotel.

Stayed 3 nights in Jan 2025

10/10 Excellent

Gina

Sep 8, 2024

Liked: Staff & service, property conditions & facilities

Love it! The service is excellent and location is excellent! Will for sure come back next time.

Stayed 5 nights in Sep 2024

10/10 Excellent

Norman

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Appointed Hotel in a Great Location

Shangri-la Tokyo Hotel is very comfortable, well appointed, high service level hotel. We thoroughly enjoyed our stay during our trip as we feel very welcome. The location being just above Tokyo Station is an added attribute. We are able to take day trips to prefectures outside of Tokyo via the Shinkansen and get back to rest in a comfortable hotel. It’s a great feeling to have that as an option.

Stayed 4 nights in Feb 2025

10/10 Excellent

Simon

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at the Shangri-La Tokyo was terrific. Charming and faultless assistance from all those that worked there, lovely rooms, delicious food and very convenient to Tokyo station and Imperial Palace Gardens. Would gladly stay there again - was made to feel special. Just how a holiday should feel. Thank tou

Stayed 4 nights in Jan 2025

10/10 Excellent

JOÃO

Apr 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience. Highlight for the service provided by the Horizon Club team: extremely attentive and friendly.

Stayed 2 nights in Apr 2024

10/10 Excellent

Yoko

Apr 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stay Shangri-La Hotel Tokyo every time I go to Tokyo. This time I booked a room with Horizon Club access. Check-in, cocktail time and breakfast were all enjoyed in a different atmosphere than usual.

Stayed 1 night in Apr 2024

8/10 Good

Maria-Isabella

Oct 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall this was a wonderful stay- the rooms are well appointed and luxurious and the spa was a highlight. I found the staff here less friendly than the staff at the Ritz Carlton Tokyo which to me sets the bar for hospitality in Tokyo. The location is convenient but not beautiful.

Stayed 4 nights in Oct 2024