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Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property
Hotel with free theme park shuttle, near Tokyo Bay

Choose dates to view prices

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Lobby
Premium Deluxe Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes
Elevator
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Sotetsu Grand Fresa Tokyo - Bay Ariake offers a strategic location near Toyosu Market and Tokyo Big Sight. Guests enjoy breakfast at 創菜Patio, in-room WiFi, and practical services like dry cleaning. The hotel's conference space meets business needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Air conditioning
  • Free WiFi
The current price is ₩93,265
₩102,592 total
Sep 22 - Sep 23

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 48 of 48 rooms

View all photos for Premium Single Room - Non-Smoking

View from room

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room - Non-Smoking

View from room

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 42 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bayside Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room - Non-Smoking

View from room

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Economy Twin Room - Non-Smoking

View from room

Economy Twin Room - Non-Smoking

8.0 out of 10
Very good
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

View from room

Economy Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room - Non-Smoking

View from room

Deluxe Double Room - Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 32 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Trundle Twin Room - Non-Smoking

Economy Trundle Twin Room - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Economy Trundle Twin Room - Non-Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Non-Smoking

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room - Smoking

View from room

Deluxe Double Room - Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room - Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Standard Suite Room 2beds - Non-Smoking

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Standard Suite Room 2beds - Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
HDTV
Washer/dryer
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Bayside Double Room - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Exective Suite Room 2beds - Non-Smoking

Premium Exective Suite Room 2beds - Non-Smoking | Premium bedding, down comforters, desk, blackout drapes

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
HDTV
Washer/dryer
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Deluxe Suite Room 2beds - Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
HDTV
Washer/dryer
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room-Smoking

  • Sleeps 2

View all photos for Moderate Twin Room Non-smoking

Premium bedding, down comforters, desk, blackout drapes

Moderate Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Exective Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Exective Suite-Non-Smoking

  • Sleeps 2

View all photos for Moderate Triple Room

Premium bedding, down comforters, desk, blackout drapes

Moderate Triple Room

  • Sleeps 3

View all photos for Standard Double Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room-Smoking

  • Sleeps 2

View all photos for Standard Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Suite-Non-Smoking

  • Sleeps 2

View all photos for Economy Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Double Room-Non-Smoking

  • Sleeps 2

View all photos for Premium Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

View all photos for Deluxe Double Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Double Room-Smoking

  • Sleeps 2

View all photos for Superior Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room-Smoking

  • Sleeps 3

View all photos for Universal Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Deluxe Suite-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Suite-Non-Smoking

  • Sleeps 3

View all photos for Superior Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Economy Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Twin Room-Smoking

  • Sleeps 2

View all photos for Economy Trundle Twin Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

View all photos for Universal Single Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Single Room-Smoking

  • Sleeps 1

View all photos for Standard Twin Room

Premium bedding, down comforters, desk, blackout drapes

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Universal Single Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Single Room-Non-Smoking

  • Sleeps 1

View all photos for Premium Bay Side Double Room-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

View all photos for Universal Twin Room-Smoking

Premium bedding, down comforters, desk, blackout drapes

Universal Twin Room-Smoking

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, down comforters, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room With Sofa Bed-Non-Smoking

Premium bedding, down comforters, desk, blackout drapes

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

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About the neighborhood

Located in Koto, a neighborhood in Tokyo, Sotetsu Grand Fresa Tokyo - Bay Ariake is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Ueno Park. Tokyo Disneyland® and Tokyo DisneySea® are not to be missed. Guests appreciate the hotel's convenience to public transportation: Tokyo Big Sight Station is 5 minutes by foot and Ariake Station is 8 minutes.
Visit our Tokyo travel guideOpens in a new window
Map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063

What's nearby

  • Tokyo Big Sight - 3 min walk - 0.3 km
  • Tokyo Garden Theater - 8 min walk - 0.7 km
  • Ariake Garden - 9 min walk - 0.8 km
  • Odaiba Seaside Park - 15 min walk - 1.3 km
  • Toyosu Market - 2 min drive - 2.1 km

Getting around

  • Tokyo Big Sight Station - 5 min walk
  • Kokusai-tenjijo Station - 7 min walk
  • Narita Intl. Airport (NRT) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬5 min walk
  • ‪築地食堂 源ちゃん - ‬9 min walk
  • ‪SUBWAY - ‬9 min walk

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel near Tokyo Big Sight
Located close to Ariake Garden and Toyosu Market, Sotetsu Grand Fresa Tokyo - Bay Ariake provides a coffee shop/cafe, dry cleaning/laundry services, and conference space. The on-site restaurant, 創菜Patio, serves breakfast. Stay connected with free in-room WiFi.
Additional perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An elevator, multilingual staff, and a 24-hour front desk
  • 2 meeting rooms, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 912 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • Refrigerators, electric kettles, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2090 per person
  • Self parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Frequently asked questions

Is Sotetsu Grand Fresa Tokyo - Bay Ariake pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sotetsu Grand Fresa Tokyo - Bay Ariake?

As of Sep 21, 2025, prices found for a 1-night stay for 2 adults at Sotetsu Grand Fresa Tokyo - Bay Ariake on Sep 22, 2025 start from ₩93,265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Self parking is available for JPY 2000 per day. Limited spots are available.

What time is check-in at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sotetsu Grand Fresa Tokyo - Bay Ariake?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sotetsu Grand Fresa Tokyo - Bay Ariake located?

Located in Koto, this hotel is within a 15-minute walk of Tokyo Big Sight, Tokyo Bay, and Ariake Garden. Toyosu Market is 1.4 mi (2.2 km) away. Tokyo Big Sight Station is 5 minutes by foot and Ariake Station is 8 minutes.

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Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 718 out of 1346 reviews
Rating 8 - Good. 402 out of 1346 reviews
Rating 6 - Okay. 157 out of 1346 reviews
Rating 4 - Poor. 48 out of 1346 reviews
Rating 2 - Terrible. 21 out of 1346 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good. it has everything needed and most of all its walkable from the Tokyo Big Sight Venue
Stayed 5 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel.
Stayed 10 nights in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient checkin, good facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, the staff is friendly, and the train station is nearby. The shopping malls are a quick train ride away. I like that they are a Disney Good Neighbor Hotel and offer the bus service.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very please and happy with pur stay here
Stayed 3 nights in Aug 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay on the 17th floor. The staff was very helpful and respectful. The amenities were wonderful and plentiful, and the breakfast was so good. Check in/out were easy and convenient.
Stayed 1 night in Jul 2025

6/10 Okay

Jo-Ann

Liked: Staff & service, property conditions & facilities
Nice area for walking and jogging. Very difficult to adjust the room temperature
Stayed 6 nights in Mar 2025

10/10 Excellent

Kawika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. My only dislike is dinner menu at the hotel. Its just pho as a main
Stayed 4 nights in Jul 2025

10/10 Excellent

Bradi

Liked: Cleanliness, property conditions & facilities
Beautiful area
Stayed 6 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Loved my stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Long Feng

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! The hotel is in a calm, green area near the harbour, provides an excellent selection of amenities, and even has a self-service luggage storage room. Everything was clean and immaculate, and the room was spacious.
Stayed 3 nights in May 2025

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
Close to the metro, peaceful and quiet, nice breakfast and dinner option in the hotel. Make sure to buy your breakfast ticket at the front desk. It is cheaper there. Wonderful staff.
Stayed 7 nights in Jun 2025

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and cozy. My son’s favorite thing is using the feet massage machine everyday after the city walk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was close to a train station as well as a building full of food options that was great. Bed was nice and the room was bigger than the other hotels I was at during my stay in Japan.
Stayed 6 nights in Apr 2025

6/10 Okay

Shinji

Disliked: Property conditions & facilities
The room was smelly
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo visit

Very enjoyable. Great location, Very scenic. Easy to get to and from
Stayed 3 nights in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to a train station and a mall with good options, clean, friendly.
Stayed 1 night in Apr 2025

8/10 Good

Sheri

Liked: Cleanliness, property conditions & facilities
Very quiet, you do not hear any sounds from the city or transportation.
Stayed 1 night in Jun 2025

8/10 Good

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in Tokyo Bay Area. Walkable from Tokyo Big Sight station.
Stayed 1 night in Apr 2025

10/10 Excellent

Des'ree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed all the amenities and the relaxations vacation. I will definitely come back next time!
Stayed 5 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near to bay

Modern, clean and value for money. Hotel located in nice environment although it is a little away from downtown
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very welcoming and almost everything is near by! What I would change, that I personally did not enjoy was the breakfast option, but everything else was wonderful!
Stayed 8 nights in Apr 2025

6/10 Okay

Jason

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Difficult process all hands off little staff
Stayed 2 nights in Jul 2025

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