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“Room was clean and suited our needs. Staff were friendly and helpful. All in all a comfortable stay.”

“Nice room but outside balcony was covered in cobwebs and leaves. Couldn't find a way to turn the heating down and was way too warm in the room. Only one balcony door would open ”

“Room was nice. Very creeky floorboards which I suppose can’t be helped in an old building. We had a lovely view of a roof.”

“Good food especially the breakfast. Room very good 9 out 0f 10”

“Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!”

“Great Inn, staff very helpful, rooms and ammenities were perfect, well priced food and drinks.”

“Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa”

“Very comfortable if the rooms are warm a fan is supplied, breakfast was good standard buffet breakfast, food and beer was good too”

“We were given a room at the rear of the hotel which was in a converted annex. This was nicely decorated with basic amenities although we did have a shower and a bath. The accommodation was on 2 floors, with the bathroom on the ground floor and the bedroom on the first floor. This was not very convenient for us when using the bathroom during the night, especially as the stairs were steep and creaked, waking us both each time. There was one chair upstairs and one downstairs so we couldn't both...

“The Black Swan in the centre if Helmsley is ideal for visiting the local area,comfortable clean and well appointed. Staff helpful and pleasant. The menus for dinner and breakfast were excellent, served fresh and hot. We had a very comfortable stay and would definitely consider booking the hotel again in future.”

“This is a beautiful hotel in all aspects! The breakfast was the nicest hotel I have had in a long while and I travel alot!! Perfectly situated for the coast, we visited Scarborough, Robin Hoods Bay and whitby; and for York and Harrogate. Would definately stay here again if we find ourselves in that part of the country again!!”

“Exceeded expectations. The staff team were really friendly and helpful. Comfortable bed and great coffee. We ate breakfast and dinner and had great food.we also atexat the bistro opposite which was great. Will definitely stay again. ”

“I was a walker arriving at the Nag's Head at 15.30. I was warmly received and shown to my very comfortable room. Although the restaurant was closed on a Tuesday evening, i was provided with a wonderful Chinese meal at a very modest cost. I requested a continental breakfast which was fine. Pick Hill is a lovely small village with a long history, some of which is displayed in the ancient church. ”

“The setting of this hotel is beautiful. The room we had was recently renovated and was extremely comfortable. The staff were great, very friendly and attentive. We will be back to Harrogate and will definitely look to stay here again. The on-site Amber's restaurant is divine, and the food was amazing.”

“We stayed here a few times now and always been great. Staff are always nice and willing to help. Little thing was main meal wasn't good but can't knock our stay, can't be perfect all the time. I would recommend it to stay here ”

“Food was excellent ”

“Staff very friendly. We were overlooking a busy road. With windows closed it was ok.”

“Great place to stay for a weekend. Room was first class, bar and food great, staff friendly and helpful ”