시즌별로 운영되는 야외 수영장, 06:30 ~ 22:00 오픈, 일광욕 의자

하얏트 리젠시 토론토 여행 후기

4 out of 5
하얏트 리젠시 토론토
370 King Street W, Toronto, ON

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1535개 이용 후기 중 863개" "
평점 8 - 좋아요. 1535개 이용 후기 중 407개" "
평점 6 - 괜찮아요. 1535개 이용 후기 중 128개" "
평점 4 - 별로예요. 1535개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1535개 이용 후기 중 55개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

KEESEOK

2022년 4월에 1박 숙박함
답변 제공: Ajay 님, 2022년 4월 30일
Thank you very much for your review. We are thrilled your stay was great! We hope to see you again. Thank you

8/10 - 좋아요

Byoungik

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 굿
주변 관광지와 가깝고, 한국어지원 직원으로 서비스가 좋다!
2022년 1월에 7박 숙박함
답변 제공: Michael Kim 님, 2022년 1월 30일
검토해 주셔서 대단히 감사합니다. 다음에 우리는 당신의 체류가 완벽하기를 바랍니다. 다시 뵙기를 바랍니다. 감사합니다

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
위치나 뷰도 별로 추천하고싶진않네요
객실사진에서 CN타워뷰를 보고 예약했는데 공사장만 보이고 실망스러웠습니다. 다신 이곳에 머물고 싶진않네요
2021년 10월에 1박 숙박함
답변 제공: Michael Kim 님, 2022년 1월 11일
Thank you very much for your review. We are sorry you did not get the CN tower view fully as there are construction blocking your view. We will use your review as a tool to ensure better service. Thank you

4/10 - 별로예요

JinSun

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

Cory S

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to down town, short walk to all attractions
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Jennika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Gabriela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Carpets in the rooms HAVE TO GO!!! Service is good Beds are very comfortable Fells safe Nice!!!
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Sean 님, bedford park

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location if you’re going to a hockey or baseball game. Also CN tower and Riplets aquarium. Just a 10 min walk away
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Sean,Thank you so much for taking the time to provide us with your feedback! We look forward to welcoming you back again soon!All the best,

10/10 - 훌륭해요

Irina 님, Ramsey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, an excellent location to go for the conference, close to the convention center.
2024년 3월에 7박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Irina,Thank you so much for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back again soon! All the best,

4/10 - 별로예요

Rupinder Kaur

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room interior layout was odd and functional. The headboard of the beds was so protruding that it left very less space on the foot side to walk conveniently. This wrosened by curvy furniture under the TV on the wall opposite to the bed headboard. The room had no microwave which we requested but the only place it could be placed was on the writing desk so we could not use the writing desk anymore. The elevators have really long wait as they moved too slow. There was construction going on all sides of the building. The hotel is designated pet friendly but there was no space inside or outside of the hotel for the pet to potty or even pee. We had to walk 15 mins each time to a nearby park for my dog to poop.
2024년 3월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Rupinder,Thank you for taking the time to provide us with your feedback. We view these surveys as an opportunity for growth and development, and we will be reviewing with our operations team. We hope to have the opportunity to welcome you back again soon and leave you with a more positive lasting impression.All the best,

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay down town
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Wendy,Thank you so much for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back again soon! All the best,

10/10 - 훌륭해요

Justin Shea

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice lobby design
2024년 5월에 7박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Justin, Thank you so much for taking the time to provide us with your feedback! We think the lobby is pretty cool too. Thank you for the kind words. All the best,

8/10 - 좋아요

Lori 님, Halifax

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location was amazing. Staff were friendly and welcoming. Room was clean; bathtub squeaked when trying to have a shower and shower had no water in the centre of the shower head and wouldn’t adjust; poor pressure. The available shampoo and conditioner was not great.
2024년 5월에 5박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Hi Lori, Thank you for the feedback and kind words! I will have our team look into the water pressure. Thank you for bringing it to our attention. We always appreciate your feedback!All the best,

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Ann,Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon! All the best,

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were great at check in and check out.
2024년 5월에 4박 숙박함
답변 제공: Hyatt Regency Toronto Team 님, 2024년 5월 23일
Thank you for your feedback. Glad to hear that you enjoyed your stay with us and that our staff did their best to make your stay as comfortable as possible.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the first place we received written info with local eateries, things to do, etc. Staff professional and friendly.
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 22일
Hi Linda, Thank you so much for taking the time to provide us with your feedback. I am glad to hear we were able to help you find local attractions in the area to enjoy! We hope to be able to welcome you back soon. All the best,

8/10 - 좋아요

Jean Francois

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well located, close to the Roger Center. Very bad soundproofing, you could follow the conversations in the neighbour's room.
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Good day Jean Francois, Thank you for taking the time to provide us with your feedback. Sorry to hear of the noise experienced during your stay. We can take greater measures to block your room in a quieter area of the hotel during your next visit. We hope to have the opportunity to welcome you back!All the best,

2/10 - 너무 별로예요

Jonathan

Ils m’ont offert un upgrade que j’ai finalement du payer
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Good day Jonathan, Thank you for taking the time to provide us with your feedback. We view these surveys as an opportunity for growth & development, and we will be reviewing your survey with our Operations team. I am sorry for any confusion regarding your upgrade. We hope to have the opportunity to welcome you back soon and leave you with a more positive lasting impression. All the best,

10/10 - 훌륭해요

Robert Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
🤗
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Robert,Thank you for taking the time to provide us with your feedback! We look forward to the opportunity to host you again in the future!All the best,

10/10 - 훌륭해요

Yvan 님, Ste-Catherine-de-la-J.C.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Yvan,Thank you for taking the time to provide us with your feedback! We look forward to the opportunity to host you again in the future!All the best,

6/10 - 괜찮아요

Corey

좋아요: 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Corey,Thank you for taking the time to provide us with your feedback. We hope to be able to host you again!All the best,

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfied with our stay, friendly staff,clean, perfect location,would definitely stay there again only one negative the pillows were very uncomfortable
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Maria,Thank you for taking the time to provide us with your feedback! We are glad you enjoyed the convenient location and friendly staff! Thank you also for your feedback on the pillows - we will review with the team. We look forward to the opportunity of welcoming you back soon! All the best,

6/10 - 괜찮아요

Pamela

좋아요: 직원 및 서비스, 편의 시설/서비스
Expensive
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Pamela,Thank you for your feedback. We do price ourselves according to demand and hope you did find value in being so conveniently located in the downtown core. We hope to have the opportunity to welcome you back in the future. All the best,

8/10 - 좋아요

brendan

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant area
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 24일
Good day Brendan, Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon! All the best,

10/10 - 훌륭해요

Aaron Coe

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient downtown location close to major attractions and public transportation options. Staff is friendly and attentive and rooms are clean and well furnished.
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Good day Aaron,Thank you for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity to host you again in the future!All the best,

10/10 - 훌륭해요

Rhonda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Rhonda,Thank you for taking the time to provide us with your feedback! We are glad you enjoyed the convenient location.We look forward to the opportunity to host you again in the future!All the best,

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Lisa, Thank you for taking the time to provide us with your feedback! We look forward to the opportunity to host you again in the future!All the best,

10/10 - 훌륭해요

Arun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Hyatt Regency Toronto Team 님, 2024년 5월 19일
Thank you for your feedback. Glad you enjoyed your stay.

8/10 - 좋아요

Ferique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel, good staff, great location.
2024년 5월에 5박 숙박함
답변 제공: Hyatt Regency Toronto Team 님, 2024년 5월 19일
Thank you for your feedback. Glad you had a wonderful stay.

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a permanent hum in my room so had a bad night on the 1st night so they moved us to a suite which was alot better.
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 17일
Good day Joanne,Thank you so much for taking the time to provide us with your feedback. I am sorry to hear of the difficulties experienced with your original room, but happy to hear that a solution was found in quick order. We hope to have the opportunity to welcome you back again soon!All the best,

10/10 - 훌륭해요

Jerel Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a well-maintained, clean hotel located in an area that is safe and convenient. Highly recommended.
2024년 1월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 16일
Good day Jerel Eric,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay at the Hyatt Regency Toronto. The staff was helpful every step of the way, and always with a smile. The facilities in the hotel were all clean and great. I enjoyed the fitness center daily before I went out and started my day. The hotel is in an ideal location that has you close enough to the entertainment district, but also close to the vibrant and “local” west side. There is a tram line directly outside of the hotel on King Street that gets you east and west throughout the city. There is also a subway stop just a few blocks away that can help with north and south travel. Almost everything is within walking distance including the Rogers Centre, CN Tower, Chinatown, and more. The stay could not have gone better. Thank you and I will be back. 5 stars!
2024년 5월에 4박 숙박함
답변 제공: Steve 님, 2024년 5월 16일
Good day Christopher, Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Juliette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le service est exellent et les employers sont vraiment serviable Bravo !!
2024년 5월에 2박 숙박함
답변 제공: Steve 님, 2024년 5월 16일
Good morning Juliette,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Mathew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 16일
Good day Mathew,Thank you so much for taking the time to provide us with your feedback. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Lauren Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were excellent. The continental breakfast was delicious and plentiful. The variety of food options were above what I would expect. Housekeeping staff were exceptional, ensuring we had clean towels, the bed was made and the water and coffee refilled. We were thrilled with the service.
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 16일
Good day Lauren, Thank you so much for taking the time to provide us with your feedback. Great to hear you were able to enjoy the variety we are able to offer, and that housekeeping was very attentive. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

AdaM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 13일
Good day Adam,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon.All the best,

8/10 - 좋아요

VB

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy walk from union station & rogers centre for ball game
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 13일
Good day VB, Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon.All the best,

10/10 - 훌륭해요

Barbara Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 13일
Good day Barbara,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon.All the best,

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants shops and theaters
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 7일
Good day David,Thank you so much for taking the time to provide us with your feedback! We are delighted to hear you enjoyed your experience with us and we look forward to welcoming you back again soon! All the best,

10/10 - 훌륭해요

Ellina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hyatt regency is located in the proximity of Toronto convention center. It was very convenient to have a daily quick walk. Water in the room was a nice touch too. The bed and bedding were super comfortable!
2024년 5월에 1박 숙박함
답변 제공: Steve 님, 2024년 5월 7일
Good day Ellina,Thank you so much for taking the time to provide us with your feedback! We are delighted to hear you enjoyed your experience with us and we look forward to welcoming you back again soon! All the best,

6/10 - 괜찮아요

circe

가족 여행
좋아요: 직원 및 서비스
The bed are so uncomfortable, the pillow horrible. You can hear everything on the room form the others rooms and the hallway marking difficult to rest.
2024년 5월에 3박 숙박함
답변 제공: Steve 님, 2024년 5월 6일
Good day Circe,Thank you for taking the time to provide us with your feedback. I am sorry to hear of the discomfort experienced during your stay. We view these surveys as an opportunity for growth and development and will be reviewing this with our Operations team internally. We hope to have the opportunity to welcome you back again and leave you with a more positive lasting impression. All the best,

8/10 - 좋아요

HENRY STUART

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I am a big fan of Hyatt properties, so I was not surprised to find a high-quality hotel in all respects. My only negative is the small bar which on Toronto Blue Jays nights is a disaster. There was a wonderful bartender, and she must have been made of steel to serve the crowd that was watching the hockey game. The hotel might consider adding a person on game nights.
2024년 4월에 2박 숙박함
답변 제공: Mitchy 님, 2024년 5월 3일
Good day Henry, thank you for taking the time to provide us with your feedback! We appreciate your in-depth survey, as this is a great opportunity for growth & development and understanding how we can better improve our guest experience. Thank you again,

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The excellent sraff
2024년 4월에 2박 숙박함
답변 제공: Mitchy 님, 2024년 5월 2일
Good day William,Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back soon! All the best,

10/10 - 훌륭해요

Leanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the service and the room was perfect
2024년 4월에 3박 숙박함
답변 제공: Mitchy 님, 2024년 5월 2일
Good day Leanne,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive, they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

8/10 - 좋아요

Dawna

2024년 4월에 4박 숙박함
답변 제공: Steve 님, 2024년 5월 21일
Hi Dawna,Thank you for taking the time to provide us with your feedback! We look forward to the opportunity to host you again in the future!All the best,

10/10 - 훌륭해요

Randal Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, and very walkable to sports facilities.
2024년 4월에 4박 숙박함
답변 제공: Mitchy 님, 2024년 5월 2일
Good day Randal Kevin,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect hotel to go to a game at Roger’s Center or go shopping at Eaton
2024년 4월에 2박 숙박함
답변 제공: Mitchy 님, 2024년 5월 2일
Good day Craig,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

6/10 - 괜찮아요

Ezequiel 님, Chevy Chase

출장 여행
좋아요: 직원 및 서비스
Expensive for the quality (not up to most Hyatts).
2024년 4월에 2박 숙박함
답변 제공: Mitchy 님, 2024년 5월 2일
Good day Ezequiel,I am sorry to hear you did not have a great experience at the hotel. We view these surveys as an opportunity for growth & development and will be reviewing your survey internally to see how we can better improve our guest experience. Your feedback is invaluable for this process, and we hope to have the opportunity to welcome you back in the future and leave you with a more positive lasting experience. All the best,

4/10 - 별로예요

Lawrence

연인과의 여행
Lack of functional parking area elevators were a major nuisance. In house dining room menu was limited and food below average. Overall property felt cramped and outdated, with very small, non-functional in room bathroom.
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 26일
Hi Lawrence, Thank you for taking the time to provide us with your feedback. I am sorry to hear of the difficulties experienced during your visit. We view these surveys as an opportunity for growth & development, and will be reviewing your feedback with our Operations team internally. We hope to have the opportunity to welcome you back in the future and leave you with a more positive lasting impression. All the best,

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 26일
Good day Bonnie,Thank you for taking the time to provide us with your feedback. We look forward to the opportunity of hosting you again soon!All the best,