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Aparthotel

East West Hospitality Tahoe

5.0 star property

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Located close to Big Springs Express Gondola and Northstar California Resort, East West Hospitality Tahoe provides a golf course, a grocery/convenience store, and shopping on site. Get out on the links at this aparthotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in a manicure/pedicure, a massage, and a facial at Tahoe Yoga & Wellness, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include mountain biking, snowshoeing, and snow tubing. In addition to mini golf and 2 coffee shops/cafes, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for 2 Bedroom - Big Horn Lodge 208

Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Big Horn Lodge 208

  • 111 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Queen Trundle Bed
  • Free WiFi

View all photos for 2 Bedroom - Big Horn Lodge 301

Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Big Horn Lodge 301

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for 2 Bedroom - Big Horn Lodge 310

Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Big Horn Lodge 310

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds and 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom - Big Horn Lodge 510

2 Bedroom - Big Horn Lodge 510 | Living room | 45-inch TV with cable channels

2 Bedroom - Big Horn Lodge 510

  • 114 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom - Big Horn Lodge 511

2 Bedroom - Big Horn Lodge 511 | Living room | 45-inch TV with cable channels

2 Bedroom - Big Horn Lodge 511

  • 114 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 301

2 Bedroom - Catamount Lodge 301 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 301

  • 118 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 308

2 Bedroom - Catamount Lodge 308 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 308

  • 134 sq m
  • 1 bedroom
  • Sleeps 9
  • 2 King Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 408

2 Bedroom - Catamount Lodge 408 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 408

  • 134 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 107

Dining room

2 Bedroom - Iron Horse Lodge North 107

  • 111 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 205

2 Bedroom - Iron Horse Lodge North 205 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge North 205

  • 112 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 206

2 Bedroom - Iron Horse Lodge North 206 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge North 206

  • 111 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 305

2 Bedroom - Iron Horse Lodge North 305 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge North 305

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Bunk Beds and 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 307

2 Bedroom - Iron Horse Lodge North 307 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge North 307

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 103

2 Bedroom - Catamount Lodge 103 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 103

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 201

2 Bedroom - Catamount Lodge 201 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 201

  • 118 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 204

2 Bedroom - Catamount Lodge 204 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 204

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 206

2 Bedroom - Catamount Lodge 206 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 206

  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 401

2 Bedroom - Catamount Lodge 401 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 401

  • 116 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Catamount Lodge 404

2 Bedroom - Catamount Lodge 404 | Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Catamount Lodge 404

  • 118 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge South 406

2 Bedroom - Iron Horse Lodge South 406 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge South 406

  • 111 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge South 510

2 Bedroom - Iron Horse Lodge South 510 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge South 510

  • 112 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge South 502

2 Bedroom - Iron Horse Lodge South 502 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge South 502

  • 126 sq m
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge North 207

Premium bedding, in-room safe, individually furnished, laptop workspace

2 Bedroom - Iron Horse Lodge North 207

  • 111 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Bedroom - Iron Horse Lodge South 404

2 Bedroom - Iron Horse Lodge South 404 | Living room | 45-inch TV with cable channels

2 Bedroom - Iron Horse Lodge South 404

  • 114 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi
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About the neighborhood

Located in Northstar, a neighborhood in Truckee, East West Hospitality Tahoe is in the mountains. Northstar California Resort and Big Springs Express Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kings Beach State Recreation Area and Donner Memorial State Park. North Tahoe Marina and Palisades Tahoe are two other places to visit that come recommended. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snowmobiling and sledding. Visit our Truckee travel guide
View more Aparthotels in Truckee
Map
4001 Northstar Dr., Truckee, CA, 96161

What's nearby

  • Northstar California Resort
    Northstar California Resort
    1 min walk - 0.0 km
  • Village Ice Skating Rink
    1 min walk - 0.1 km
  • Highlands Gondola
    2 min walk - 0.2 km
  • Big Springs Express Gondola
    5 min walk - 0.5 km
  • The Big Easy Ski Lift
    11 min drive - 6.1 km

Getting around

  • Truckee Station
    11 min drive
  • Truckee, CA (TKF-Truckee Tahoe)
    8 min drive

Restaurants

  • Coffeebar
    1 min walk
  • The Lodge at Big Springs
    8 min drive
  • Zephyr Lodge at Northstar
    37 min drive
  • Gar Woods Grill & Pier
    16 min drive
  • Summit Deck & Grill at Northstar California™ Resort
    33 min drive

About this property

East West Hospitality Tahoe

  • Luxury family-friendly aparthotel near Northstar California Resort
  • Located close to Big Springs Express Gondola, East West Hospitality Tahoe provides a golf course, a grocery/convenience store, and shopping on site. Get out on the links at this aparthotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in a manicure/pedicure, a massage, and a facial at Tahoe Yoga & Wellness, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include mountain biking, snowshoeing, and snow tubing. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and 2 coffee shops/cafes.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Limo/town car service, an electric car charging station, and babysitting (surcharge)
    • Golf clubs on site, concierge services, and tour/ticket assistance
  • Room features
  • All 80 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free toiletries and hair dryers
    • 45-inch TVs with cable channels
    • Wardrobes/closets, microwaves, and cookware/dishes/utensils

Similar properties

Property entrance
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  • Air conditioning
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8.8 out of 10, Excellent, 1,001 reviews
The price is ₩203,495
₩299,012 total
includes taxes & fees
May 27 - May 28
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Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • 5 hot tubs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot springs nearby
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Playground

Food and drink

  • Cookware, dishware, and utensils
  • Microwave

Dining

  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 45-inch TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • ATM
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Mini golf
  • Mountain biking
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • Yoga classes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Sledding nearby
  • Snorkeling nearby
  • Snowmobiling nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 5 floors
  • 6 buildings
  • 80 units
  • Built in 2006
  • Connecting units available
  • Electric car charging station
  • Individual furnishings

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 8 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does East West Hospitality Tahoe have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is East West Hospitality Tahoe pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at East West Hospitality Tahoe?

Check-in start time: 5 PM; Check-in end time: anytime.

What time is check-out at East West Hospitality Tahoe?

Check-out is at 10 AM.

Does East West Hospitality Tahoe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is East West Hospitality Tahoe located?

This family-friendly Truckee aparthotel is located in the mountains, within a 10-minute walk of Northstar California Resort and Big Springs Express Gondola. Kings Beach State Recreation Area and North Tahoe Marina are also within 9 mi (15 km).

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Reviews

East West Hospitality Tahoe Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 230 out of 310 reviews
Rating 8 - Good. 54 out of 310 reviews
Rating 6 - Okay. 13 out of 310 reviews
Rating 4 - Poor. 10 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

Reviews

Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay. Very up to spec property, very clean with friendly staff at the reception. Our unit came with ski locker on the 1st floor - great feature don't need to carry and store skis in the unit. Very close to gondola.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Connie

Liked: Cleanliness, check-in, communication, listing accuracy
Right next to gondola, excellent access
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay! Couldn't ask for anything better.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Great place to stay
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property with easy access.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accommodation in an incredible setting.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Weiwei

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice large space for a multi day stay
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nobody there in the summer but a really cool place. Bars do not stay open late.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Rakesh Acharya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is very well maintained and as advertised , Location was great , Went during Fall during slow period so village was not fully open, Great option to stay.
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy and close to everything!
Verified

10/10 Excellent

Shawn

Liked: Amenities
Beautiful and spacious
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay at the property. Very comfortable 3br suite with everything you need, a lot of space and a feel like you are at home away from home. Not much to do here in the summer, even Starbucks was closed, but we had a good time, enjoyed the weather and nice quiet vacation with the family.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Monica

Liked: Cleanliness, room comfort, communication

Awesome condo!

Great ski in ski out accommodations with excellent service by the staff. garage parking included along with ski lockers -convenient and needed given there is a lack of public parking. Excellent - we will return.
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort, communication

Best place to stay in Truckee

Beautiful in Truckee and this time of year is off season so we had the whole resort to ourselves. Pool, jacuzzi and the 1 restaurant that was open were empty. It was so nice and relaxing.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a very good experience and only 30 seconds to the lift. The kitchen with all I need to cook. I would like to visit again!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed during shoulder season to intentionally avoid humanity, and boy did it work! I felt like I had this place to myself, yet everything was pristine and welcoming. My accommodations were ready early, and the staff was very kind. I look forward to returning <3
Stayed 6 nights in Jun 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent costumer service.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Alexander

Liked: Amenities, property conditions & facilities
Disliked: Communication
The key would not work on our last day of stay, had to call the customer service at night let fix the problem, security arrived within 15 mins, had to wait outside. The air conditioning was not working, couldn’t figure out how to set the Nest system.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Puneet

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Rooms are very old school looking inside. Night stands and kitchen area dirty and dusty. Would not stay here again.
Verified

6/10 Okay

Andrew

Overcharged and ridiculous resort fees. I even asked them and they couldn’t comment on directly what the resort fees were for.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel for a family

really beautiful condo....modern granite stainless steel kitchen...tasteful furnishings. very spacious condo for 3 of us...we stayed at Iron Horse lodge. no maid service or trash pickup..only criticism. we got a great rate so we didnt care....the village was virtually empty this time of year in october...but enough restaurants open to meet our needs. great gourmet pizza parlor btw. we were there for mountain biking. would definitely return.
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
East west Hospitality is a great place to stay and relax. There are ample activities in and around. We arrived on a Sunday and stayed until Wednesday. Tuesday and Wednesday were quiet since most in resort activities were closed (depends on what season). This is the best time to just relax and stay indoors or be out biking or exploring Kings beach or Sand harbor. The hotel, shops and surroundings are clean and well maintained. We only had a glitch on check out day as our room keys were inactivated early so I had to go to the office which opened at 9 am to re activate a key. The free bottle of wine with a personal card as a Expedia VIP access resort was a nice touch. Planning our next trip back!
Stayed 3 nights in Aug 2022
Verified

2/10 Terrible

Mattie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Unbelievably disappointed. The property is beautiful yet the kitchen is poorly stocked for those who intend to cook any meals. Our experience would have been much better had the owner of the unit we rented for Labor Day weekend not come into the unit in the middle of the night. To our surprise the unit wasn’t supposed to be rented and we woke to the owner coming into the unit. She had driven from SF and as she entered the property screamed when she saw us inside. I know errors happen but after I reached out to East West partners via email, there was no response. Dissatisfied to say the least.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Derek

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room we had was very close to the Gondola (30 secs) and the door to the apartment was literally at the end of the village run which was excellent and stress free for a family that ski at different times and if someone wants to pop back for lunch. Apartment was comfortable. Staff very friendly. Unfortunately the town is a shadow of what it once was. . There was very little atmosphere and very little Apres Ski action. Many shops are closed and very little buzz. The room more than made up for that though and we made our own fun. Biggest dissaatisfier was checkin and check out times. Check-in at 5pm and checkout at 10am. Although we managed to check-in slightly early at 2pm the checkout is far too early, i struggle to believe that the cleaners need everyone to checkout that early. Even though i am a Expedia VIP guest it did not afford me any preference. I really think 11am should be sufficient time to turn a room around for the next guest.
Stayed 2 nights in Jan 2023