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"The staff were very nice and helpful, giving us directions to places of interest. Although there was no kettle, they kindly provided a jug of hot water. The hotel was cozy and in a good location, with easy access to the train station and city centre. We stayed for one night only but had a pleasant stay."

"Absolutely lovely stay at Altstadthotel in Innsbruck. Probably one of the best hotels I've stayed at for customer service, the staff were absolutely fantastic and made the stay a joy. There was some street noise in night so I'd probably recommend a room towards the back of the hotel if you can but otherwise, I'm struggling to find fault with the rest of the hotel. Can't wait to visit again for longer."

"Great location. Friendly staff. Rooms good size, comfortable and clean. "

"Excellent location and cleanliness of hotel is well maintained . The best breakfast buffet in Europe i ever had. Sad that we did get a room with the mountainous view . "

"Fantastic stay again at the AC in Innsbruck. Great hotel whch is very well located for the Christmas markets we were visiting. Such friendly staff and really good rooms. Breakfast is very good and with an excellent team serving you. Looking forward to returning."

"Very helpful front desk staff, excellent location, modern room, "

"Our first stay at the Penz. Lovey, great service and can't beat the location. "

"The beds were very comfortable. They were by far the most comfortable beds we had in our 2 week trip throughout Europe. It was clean, quiet and in a great location. There are a lot of places to eat and shop at within walking distance. The breakfast was fantastic. They had a lot of options. It’s a great place to stay. "

"Highly recommended. If you value convenience, this hotel is an absolute must. Its proximity to transportation is incredible—it's just a block away from the Innsbruck Central Train Station, which made arriving and departing completely stress-free. For sightseeing, the location is just as perfect. The hotel is walkable to the famous Golden Roof and the charming Old Town, allowing easy access to all the main attractions. Additionally, it was ideally situated for those interested in shopping, as it was walkable to all the luxury shopping places in the city center. Room & Atmosphere: The hotel maintains the consistently high quality of the Motel One brand. My room was comfortable, quiet, and offered a wonderful surprise: a great mountain view"