“Have to say the staff were good and very helpful and I have no problem with anyone working at the hotel. The atmosphere within the bar area was quite poor and the tv remote was broken so couldn’t watch sports.
The main issue I had with the hotel was the music piped in through the obviously knackered speakers which as so distorted it was painful to listen too. We actually had to ask the breakfast staff to turn it down and they agreed it was terrible. Until this is resolved I can’t see myself...
“We had the best stay! Our room was lovely and cosy and the property itself has been beautifully renovated. Breakfast each morning was wonderful and we very much look forward to staying here again.”
“Would have been a 5 star review but I asked the first night if staff could kindly remind other residents to move away from the front steps of the building whilst smoking kate at night as it comes into the bedroom window.
Second night I had to ask 3 different gentlemen to please move away as their smoke was keeping me awake and affecting my asthma. Two were very apologetic and moved but the 3rd I got abuse from and it was not nice😞.”
“First impressions when i parked up and looked at the building was that it looked tired and in need of some tlc, when entering the reception area it was immaculately clean and bright with welcoming friendly helpful staff. Walking to my room i was impressed by the dining area and bar. My room was spotless and very comfortable with the best blackout curtains. Very impressed with the room but a personal preference would have been to be on the first floor. All the staff were excellent and the...
“Rookery Hall is nothing short of stunning!. What a place. Beautiful grounds, the building is amazing to look at inside and out, the staff can't do enough for you and the Spa to relax. Me and the Mrs were very sad when our stay came to an end. It's a no brainer if you want a peaceful, romantic stay with your loved one. Absolutely brilliant *****”
“Really nice hotel in a great location. The review would have been a 5 but for the fact of the most ridiculous system is in place on the bar for food. I ordered an appetiser and a main course stating it was a starter followed by ,,,,,,, To my surprise they came out together. I asked the waitress who grunted that’s the way the kitchen do it and making me feel I was a tad unreasonable. I suppose the saving grace I did not order an ice cream for dessert.”
“The carpark was very busy over the weekend and, after a long day out, we were forced to park as far away from the hotel as was possible. Weddings and the attraction of the spa probably accounted for this. The food was more than average except for the breakfast which was excellent. The staff, to my knowledge without exception, were very welcoming and noticeably hard working. The room was slightly more spacious than average with spotless facilities and a comfy bed (single). So, for the most part...