숙박 시설 구내
예약 가능 여부 확인

컴벌랜드 폭포 스테이트 리조트 파크 여행 후기

3.5 out of 5
컴벌랜드 폭포 스테이트 리조트 파크
7351 Hwy. 90, Williamsburg, KY

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 498개" "
평점 8 - 좋아요. 1006개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 146개" "
평점 4 - 별로예요. 1006개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 18개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rapport qualité prix un peu faible
2024년 5월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 25일
Thank you for your feedback, Anna.

10/10 - 훌륭해요

Vicki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was considerate. We really enjoyed our stay and will probably come back for another getaway from the hustle and bustle.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We enjoyed the location and the trails. Although a distance to shopping, we enjoyed the quiet and relaxed atmosphere.
2024년 5월에 2박 숙박함
답변 제공: Carly B 님, 2024년 5월 25일
Thank you for your feedback, Donna.

8/10 - 좋아요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lodge offered convenient access to Cumberland Falls and adjacent trails. I interacted with front desk, restaurant and housekeeping staff. They were all very friendly and accommodating. The facility is in need of updates. The bathtub was stained and the shower diverted broken. The breakfast buffet was edible but not desirable.
2024년 5월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 25일
Thank you for your feedback, Kimberly.

10/10 - 훌륭해요

John 님, Frankfort

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rustic property that has been well maintained, time to upgrade the dining room. Friendly staff.
2024년 5월에 2박 숙박함
답변 제공: Carly B 님, 2024년 5월 24일
Thank you for your feedback, John.

8/10 - 좋아요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Needs to be updated. But I loved where it was located
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 24일
Thank you for your feedback, Pamela.

8/10 - 좋아요

Phillip

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Every staff member was very friendly and helpful. The river view from the restaurant and patio is excellent. The hamburger and salad bar at the restaurant was very good and a great value. The room itself was extremely dated, but it was fine for one night.
2024년 5월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 16일
Thank you for your feedback, Phillip.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While the rooms are a bit dated and worn, the room was clean and comfortable and the location can't be beat if visiting the falls.
2024년 5월에 2박 숙박함
답변 제공: Carly B 님, 2024년 5월 10일
Thank you for your feedback, Ronald.

8/10 - 좋아요

donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Happy
2024년 5월에 2박 숙박함
답변 제공: Carly B 님, 2024년 5월 10일
Thank you for your feedback, Donald.

2/10 - 너무 별로예요

Deanna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No elevator and booked on the 3rd floor. Upgraded to a riverview room and had window insulation hanging down in the view. Room was clean but smelled of bleach. Bathroom horrible. Old tub, poor water pressure. Only one nightstand and about 20” TV. Thought we were booking a hotel with restaurant but only had continental breakfast with fake eggs. Paid $150 for this disaster. NEED TO UPDATE YOUR RATING AND LIST REVIEWS OF THIS HOTEL
2024년 5월에 2박 숙박함
답변 제공: Brenda1 님, 2024년 5월 7일
I'm so sorry to hear this. We are thankful for your stay and Thank you for letting us know about these issues. A work order has been put in for the window view and tub. our water comes from McCreary County and they were having water issues that have been addressed.

8/10 - 좋아요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lodge has a nice historic vibe in the exterior and lobby. We had a nice room suite, with two full bathrooms, great when traveling with 2 adults and 3 kids. Kinda bland in the decor, bed was just ok, not evey comfortable. Had to request sheets for the pullout. Pillows were scarce. Staff was friendly and helpful. The park has so many hiking trails and the falls are beautiful. A few areas of concern: With hot water on full and no cold, shower was just hot enough, so whatever. No elevator, which is ok for us, but lugging our luggage up the narrow stairs was less than ideal. Continental breakfast was really bad. Eggs and sausage were cold. Juice was not good. Milk was spoiled. Skip it, but definitely check out the view from the restaurant!
2024년 5월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 3일
Thank you for your feedback, Kurt.

8/10 - 좋아요

JOANI 님, Butler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cumberland Falls state resort Park is beautiful, quiet, relative birds and squirrels although we didn’t get to see a bear. Our room was spacious. The bathroom was huge. Our room was clean. The resort overall is a little dated, but it’s clean and comfortable. The restaurant on site is inexpensive With good enough food. Beautiful view of the Cumberland River from the wound porch about a half mile hike to Cumberland Falls if you don’t want to drive. Highly recommend.
2024년 4월에 2박 숙박함
답변 제공: Carly B 님, 2024년 5월 4일
Thank you for your feedback, Joani.

10/10 - 훌륭해요

Peg

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
THis property is located in a state park and is beautiful and very quaint
2024년 5월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 3일
Thank you for your feedback, Peg.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Frühstücksauswahl könnte besser sein
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 5월 3일
Thank you for your feedback, Peter.

6/10 - 괜찮아요

Greg

좋아요: 직원 및 서비스
The front desk staff was very good. Our Woodland cabin was pretty clean except for hair left on the floor in the bathroom area. All the linens were clean and bed was comfortable. The steps down to the cabin weren’t fun with big suitcases, but we managed. You have to get ice at the main hotel.
2024년 4월에 2박 숙박함
답변 제공: Brenda1 님, 2024년 4월 30일
Hi Greg thank you for your stay with us and your review.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent traditional style state park lodge. Nice amenities, dining, and scenery. Peaceful, relaxing surroundings; walking and hiking. Stairs and walking to scenic features could be challenging for some.
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 26일
Thank you for your feedback, Ronald.

6/10 - 괜찮아요

Martin

2024년 4월에 4박 숙박함
답변 제공: Brenda1 님, 2024년 5월 14일
thank you for your review

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the hiking trails to the waterfalls
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 24일
Thank you for your feedback, Mary.

4/10 - 별로예요

M

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 17일
Thank you for your feedback, M. We sincerely apologize for your experience. Please let us know if there is anything we can do to improve your experience.

10/10 - 훌륭해요

Sherrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful park. Facilities show their age.
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 11일
Thank you for your feedback, Sherrie.

10/10 - 훌륭해요

Brian 님, Mercer Island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 11일
Thank you for your feedback, Brian.

4/10 - 별로예요

Lindsay

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The shower water was so hot I have burns . I want a refund
2024년 4월에 2박 숙박함
답변 제공: Brenda 님, 2024년 4월 9일
hi Lindsay I'm sorry to hear that you got burned. did you report this issue to the front desk clerk so we could have maintanence check it out? What room was it that you stayed in ?

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the room...upgraded n was very happy with it. The breakfast was very good n a large variety.
2024년 4월에 2박 숙박함
답변 제공: Carly B 님, 2024년 4월 7일
Thank you for your feedback, Jeffrey.

4/10 - 별로예요

Sandra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 4일
Thank you for your feedback, Sandra. We sincere apologize for your experience. Please let us know if you have any additional questions or concerns, or what we can do to improve your experience.

6/10 - 괜찮아요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately our room was next to checkin area and also an exit door. Was pretty much noisy entire time in room. Was pretty cramped as well. Luck of the draw I guess. View was beautiful outside and lookout areas, lots of trails, and close to falls. Supper buffet and breakfast was great. Would probably do a cabin next time.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 3일
Thank you for your feedback, Ronald. We apologize for your experience and will be addressing these issues.

10/10 - 훌륭해요

Betsy

연인과의 여행
좋아요: 직원 및 서비스
We loved the area but the room was a disappointment. The reviews of the king room were very good but our room Looked out over the ventilation system. This beautiful area and we looked out the window at all the external ventilation. Not acceptable.
2024년 3월에 2박 숙박함
답변 제공: Brenda 님, 2024년 4월 22일
Thank you for your stay and review.

6/10 - 괜찮아요

Lisa

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallways and stairwell very dirty. Vent cover fell off in middle of the night. Room was not very clean either. Night staff not so nice and not very knowledgeable.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 30일
Thank you for your feedback, Lisa. We sincerely apologize for the experience you had with your stay. We will address these issues.

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Employees were friendly and the area is absolutely beautiful. Very relaxing and comfortable stay. Complimentary breakfast at the lodge was very good and also had a beautiful view.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 30일
Thank you for your feedback, Julie.

10/10 - 훌륭해요

aaron

가족 여행
좋아요: 숙박 시설 상태 및 시설
Outdated but you can not beat the location and the views are amazing
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 29일
Thank you for your feedback, Aaron.

8/10 - 좋아요

Xin

2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 4월 24일
Thank you for your feedback, Xin.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The great part - The lodge has a great rustic charm, beautiful setting and very quiet. The entire staff was always very pleasant and willing share information and to help with any problems. The room was clean, the beds comfortable and big fluffy towels in the bathroom. Our stay also included a, very good, breakfast bar in the dining room. The downside - Only a small percentage of rooms are ADA accessible. The staff was willing to change rooms, but no ADA ones were available. The showers are two handles, no anti scald. If we can get the ADA room, we will go again.
2024년 3월에 2박 숙박함
답변 제공: Carly B 님, 2024년 3월 29일
Thank you for your feedback, David.

10/10 - 훌륭해요

Pamela

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property!!
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Pamela.

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was clean and the lodge was very relaxing. Sat by the fireplace and relaxed after a day of hiking. Only downfall was the room needed coffee items and would have been nice to have lotion and hand soap. But over all very unique and cozy lodgr.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Melissa.

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Jamie. We sincerely apologize for your experience.

4/10 - 별로예요

Linda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was dirty and creepy
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 24일
Thank you for your feedback, Linda. We apologize for the issues you encountered with your stay. I will forward along this information to our management staff.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 23일
Thank you for your feedback, Rebecca.

8/10 - 좋아요

Becky

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was beautiful. We stayed in the hotel which was good. Didn’t get tosee a cabin.
2024년 3월에 3박 숙박함
답변 제공: Carly B 님, 2024년 3월 21일
Thank you for your feedback, Becky.

4/10 - 별로예요

CHRISTINA

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No service on my cell, asked about wifi and check said yeah there’s WiFi but didn’t supply the code. When we did finally get a code it didn’t work. We moved rooms and then the TV don’t work. Food was good and area was beautiful. my first room had a card saying it was last cleaned on Dec. 10, 2023.
2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 14일
Thank you for your feedback, Christina. We sincerely apologize for your experience. These issues will be addressed with our management team.

8/10 - 좋아요

Cotey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was raining so alot of the trails were underwater and someone didnt clean up after thier dog and he had a very adequate sized lunch. The room was clean but had seen a good long life. Hopefully one day they have extra funding and can update the cabins.
2024년 3월에 2박 숙박함
답변 제공: Brenda 님, 2024년 3월 11일
hi Cotey thanks for choosing to stay with us and I'm sorry for your expeirence

8/10 - 좋아요

Garry

2024년 3월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 27일
Thank you for your feedback, Garry.

4/10 - 별로예요

Lew

단체 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스
Our room was dirty, though the bedding and towels were very clean. Someone's trail mix was leftover on the floor. You can hear people walking on the floor above you. Our view was of the patio, which is a very lovely patio, but we had to close the drapes so no one could see into our room, which they could easily do. They have a wheelchair ramp and parking, but there are a lot of stairs to get to the dining room, and stairs just about everywhere else besides getting into the lobby.
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 3월 2일
Thank you for your feedback, Lew. We sincerely apologize for your experience and will be looking into these issues.

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the property very much! It was in an absolutely perfect mountainside location and our room had an awesome view of the Cumberland River!! It was a drive up the mountain to get here but very well worth it!
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 28일
Hi Darla we are happy you enjoyed your stay at our park and come back anytime

6/10 - 괜찮아요

Darren

연인과의 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was extremely disappointed in the room. First, I thought we booked the lodge and ended up with a cabin. It was dirty, the WiFi wasn’t working and apparently the cabins and connected. The person in the adjoining cabin sounded like they were in the room with us. We heard him coughing and snoring all night for two nights. It could have been a really nice experience had the room been clean, the WiFi worked and there was some level of sound proofing between the two cabins.
2024년 2월에 2박 숙박함
답변 제공: Brenda 님, 2024년 2월 26일
Hi Darren we are so sorry for your disappointment's. We have been having issues durning these winter months with WIFI, cable and housekeeping being short handed.

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the rooms in the Lodge are dated, they are clean and comfortable. The surrounding grounds are amazing. Staff were very welcoming and food in restaurant was just what this sputhern girl needed after a. long drive
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 26일
Hi Judith thank you for your review. We are so happy you enjoyed your stay

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing views of the Cumberlands River
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 25일
Thank you for your feedback, James.

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe, quiet and relaxing
2024년 2월에 2박 숙박함
답변 제공: Carly B 님, 2024년 2월 22일
Thank you for your feedback, Rob.

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
When we arrived check in was easy. We got our keys and arrived in the room which smelled like it had just been cleaned. I was leary of the food because I had read so many bad reviews but we thought everything we had was excellent. Our dog came with us and they made him feel welcome as well and let us know what trails he could go on with us. The only negative thing I would have to say is that the water at the actual falls looks really dirty but I assume it’s because it’s high and the time of year. We want to go back and see the area in the fall and definitely experience a moonbow.
2024년 2월에 3박 숙박함
답변 제공: Brenda 님, 2024년 2월 20일
Hi Andrea we are happy you had a wonderful experience visiting our park and everything went well. yes when it rains the water does get dirty from the sandstone that gets stirred up

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great views and great value.
2024년 2월에 1박 숙박함
답변 제공: Brenda 님, 2024년 2월 20일
thank you scott for your reviewhave a blessed day

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outdoor scenery and natural setting.
2024년 2월에 1박 숙박함
답변 제공: Carly B 님, 2024년 2월 15일
Thank you for the feedback, Larry.

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Carly B 님, 2024년 2월 10일
Thank you for your feedback, Vicky.