Find hotels in Willowbrook, Houston

"Clean amenities and clean room. Nice staff."

"They didn’t have extra blankets. The bed had stains on it and some one else hair. Gross me out. They need to take their time cleaning those rooms. I had forgot my disinfectant spray. But I put a T-shirt over my pillow because of the hair and stains. My first my experience was really nice this one was not. I was very disappointed. Also I think I was over charged for the valet parking. I’ll call and check tomorrow on that!"

"The staff were nice and addressed concerns I had with loud guests. It was the weekend starting spring break so just rowdy children but the night manager was great addressing it. The only issue I had is that I booked the room under me and paid for it. My friend called to add herself to the reservation and the hotel did it without even verifying with me that it was ok. All my friend did was give my name and say my flight was delayed. Upon check in, they completely removed me off the reservation. While I understand your staff was doing my friend a favor and I’m glad it worked out- verifying with said guest that this person is with them is important. I’ve had plenty of stalkers and it’s alarming to know all she did was give my name and you completely took me off the reservation. Apart from that, the floor in the room was gross, but overall it was adequate for a quick stay."

"Clean hotel. Rooms could use some updating. "

"Good people, friendly staff, I will be be coming back here. Improvement, continental breakfast, or some sort of, it doesn’t feel right to get up without coffee. "

"Gym is decent however the scale needs replaced or some TLC. Couple times I’ve been the hot tub has been off. Breakfast is amazing. I stayed in the two bedroom apartment a one bedroom apartment and a suite had an issue with an AC and one of the rooms wasn’t awful though the last room we stayed in was missing a drain plug for the bathtub and sitting at the dinner table, eating dinner and something happened in the lightbulb popped out and dropped to the floor was kind of weird but OK. Staff has always been wonderful when you can get their attention. They are very busy most of the time attending to other guests so I understand but when you are able to get their help, they have been great. All in all I’d say 4.5/5.0 "

"Good staff, Good location. "

"Very Beautiful and welcoming!"

"Room was downgraded to start off. Still charged the same amount. Room smelt like smoke, and felt very dated. It was convenient but wouldn't stay there again"