Lobby lounge

Reviews of Comfort Suites Youngstown North

2.5 out of 5
Comfort Suites Youngstown North
201 Perni Ln, Youngstown, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1007 reviews" "
Rating 8 - Good. 246 out of 1007 reviews" "
Rating 6 - Okay. 74 out of 1007 reviews" "
Rating 4 - Poor. 32 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeffrey

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel stay of my life. A motorcycle club rented rooms, partying all night, arguing in thaw hall from 3-6AM. Management did nothing. Side door unlocked. No elevator
Stayed 1 night in May 2024
Response from Scott B on May 27, 2024
Jeffrey, hello again! You did not mention the side door in you other review, I will walk around and check all of then right now. Again, I apologize for your experiences, this is not typical for our hotel. Please give me a little time to correct it and then we expect you back.

2/10 Terrible

Bradley

Traveled with family and small children
Bikers were blocking the entrance and had taken over the apron as their party spot. Complete with lawn chairs, speakers blaring music, alcohol and narcotics along with language. I refused to walk my small children thru that clown show. The elevator was also broken and we were on the 3rd floor. We canceled the reservation.
Stayed 1 night in May 2024
Response from Scott B on May 27, 2024
Bradley! Thank you for staying with us. I hope you contacted the authorities if you saw narcotics at our hotel. I definitely apologize for the elevator and your experiences. I will be speaking with my staff to see what's what and get this taken care. No guest should stop another guest from enjoying their time with us.

10/10 Excellent

Lakisha, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying hotel was nice and lovely definitely loved the suite we had… Didn’t see the pool or try the gym out..
Stayed 1 night in May 2024
Response from Scott B on May 27, 2024
Lakisha! Thank you for the wonderful 5 out of 5! Now, we expect you back to try out the pool at least. If time permits, then the gym...lol

8/10 Good

Gary

Traveled with group
Disliked: Property conditions & facilities
The elevator doesn’t work and had to walk up stairs to our room
Stayed 1 night in May 2024
Response from Scott B on May 27, 2024
Gary! Thank you for staying with us, even though our elevator is not working. We really appreciate the great 4 out 5! Please, once the elevator is up and running, come back and see us!

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Scott B on May 27, 2024
Yadira! Thank you for picking our hotel to stay in and for enjoying yourself enough to rate a terrific 5 out of 5! I hope you come back this way and stay again!

8/10 Good

Bert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the receptionist was friendly. The room was clean and spacious. The only challenge was that the elevator wasn't working and we had to carry the luggage up the stairs. We enjoyed being able to walk to the Chinese restaurant.
Stayed 1 night in May 2024
Response from Scott B on May 20, 2024
Bert! I Thank you for staying with us and I definitely want to apologize our elevator was not working. We all appreciate the wonderful 4 out 5! Did you also walk to Handels Ice cream? (that's where I'd go)Please, next time your in the area, stay with us again!

10/10 Excellent

Timothy, WOODBRIDGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife recommended this hotel from prior visits. Great customer service, location, and accomodations for our short visit. I would recommend others to stay at this very nice hotel.
Stayed 1 night in May 2024
Response from Scott B on May 13, 2024
Timothy! You owe your wife 5, joking. We really appreciate you stay with us and we really love the amazing 5 out of 5! Please, stay again!

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel. We have enjoyed our stay several times.
Stayed 1 night in May 2024
Response from Scott B on May 13, 2024
Linda! Thank you for repeatedly staying with us, you are awesome! We all are thankfully for the wonderful 5 out of 5! Please, next time around, stop by the Front Desk and say "Hi"!

8/10 Good

wai leong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2024
Response from Scott B on May 13, 2024
Wai! Thank you for staying with us and enjoying yourself so much you gave us a great 4 out of 5! Please, come stay again and we will get it to a 5!

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service
This hotels was clean and quiet but unfortunately the elevator was broken and my husband with a new hip replacement struggled to get to our room.
Stayed 1 night in May 2024
Response from Scott B on May 10, 2024
Janet! I definitely want to apologize for the elevator being down and the struggles your husband went through. Thank you very much for the incredible 4 out of 5! I hope we can host you again once the elevator is fixed.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Scott B on May 10, 2024
Olivia! Thank you so much! We appreciate you choosing to stay with us and for the wonderful 5 out of 5! Please, next time you are in the area, stay with us again!

10/10 Excellent

Gladys, Muskegon

Traveled with partner
Back off main road and near restaurant
Stayed 1 night in May 2024
Response from Scott B on May 9, 2024
Gladys! We really appreciate you staying with us and for giving us a marvelous 5 out of 5! Please, if you are in the area again, stop in and say "Hi" or better yet, stay again!

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received an upgraded room at no charge because of my disability and it made my day.
Stayed 1 night in May 2024
Response from Scott B on May 7, 2024
Eugenia! I am happy my staff took great care of you! We all love the fabulous 5 out of 5! Please, stay with us again!

10/10 Excellent

Mark, Gallipolis

Liked: Cleanliness, property conditions & facilities
Lovely hotel! The rooms are definitely the nicest I’ve seen in a Choice Hotel. Our only problem is that the elevator is out of order.
Stayed 2 nights in May 2024
Response from Scott B on May 7, 2024
Mark! I definitely want to apologize about the elevator being out of order, but still you gave us an awesome 5 out of 5! You are the best Mark! Come back and see us again!

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Scott B on May 7, 2024
Daniel! Thank you for making us your hotel of choice in Youngstown! We really appreciate the 4 out of 5! What can we do better to get a 5 out of 5 next time?

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2024
Response from Scott B on Apr 29, 2024
Ashley! Thank you for making the Comfort Suites Youngstown North your home away from home in Youngstown! We appreciate the wonderful 4 out of 5! If there is anything we can do better, please let me know.

8/10 Good

Christopher

Liked: Cleanliness
Nothing unique about property. They need to offer or promote taxi services to the guests.
Stayed 1 night in Apr 2024
Response from Scott B on Apr 29, 2024
Christopher! Thank you for staying with us and for the great 4 out of 5! Thank you for the taxi suggestion! I hope we see you next time you are in the area.

8/10 Good

christian, Conway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Scott B on Apr 29, 2024
Christian! Thank you for choosing our Hotel while you were in Youngstown and for the 4 out of 5, we appreciate you! Please, next time you are passing through, stay with us again!

2/10 Terrible

Jamarta

Traveled with family
Disliked: Staff & service
The hotel insists on a $150 fee that you get back in 3-5 business days to ensure that you don't steal anything. Penalizing your guests in advance is not the way to ensure repeat customers.
Stayed 1 night in Apr 2024
Response from Scott B on Apr 23, 2024
Jamarta! Thank you for choosing to stay with us and taking your time to write a review. I definitely want to apologize if you were not told about the deposit before making your reservation. We do require a deposit in case some well meaning guest accidently sets fire to their room or something happens. I do not know who helped you, but I suggest to all my guests not to use a Debit card at a Rental Car agency or a Hotel just because of the delay returning excess holds on my real money, whereas Credit cards are usually 24 hours after departure. Hopefully you will be in the area and give us another chance!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in. The receptionist was extremely helpful and friendly. The hotel was extremely clean all over!!!
Stayed 1 night in Apr 2024
Response from Scott B on Apr 22, 2024
Christine! Everyone here appreciates your kind words and the wonderful 5 out of 5! Please, if you are in the area again, come and stay with us!

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best comfort suites I’ve stayed in, other than a issue with the key not working which was fixed by the front desk promptly everything was top tier
Stayed 2 nights in Apr 2024
Response from Scott B on Apr 15, 2024
Earl! You are appreciated! We are happy your enjoyed your time with us and hope you come again! (We'll get the keys right next time). Thank you for the awesome 5 out of 5!

10/10 Excellent

Beverly

Stayed 2 nights in Apr 2024
Response from Scott B on May 7, 2024
Beverly! Thank you for staying us and for the amazing 5 out of 5! I hope that next time you pass this way, you stay with us again!

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice room. Good dining options. Close to arena for concerts
Stayed 1 night in Apr 2024
Response from Scott B on Apr 15, 2024
Brad! Thank you for staying with us and for giving us a great 4 out of 5! Please, whatever we can do to get a 5 out of 5 next time, please let me know.

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Scott B on Apr 15, 2024
Racquel! Thank you for choosing to make our Hotel your home away from home and for the wonderful 5 out of 5! Please, stay with us again!

10/10 Excellent

Christine

Stayed 1 night in Apr 2024
Response from Scott B on May 7, 2024
Christine! Thank you for staying with us and for enjoying yourself so much you gave us a 5 out of 5, we appreciate you! See you next time!

8/10 Good

Beyene

Stayed 1 night in Apr 2024
Response from Scott B on Apr 29, 2024
Beyene! We appreciate you making our Comfort Suites your hotel of choice in Youngstown! Thank you for the amazing 4 out of 5! what could we have done to get that to 5 out of 5?

6/10 Okay

Scott

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was rude other than that place was nice an clean really nice rooms an down stairs breakfast was good nice pool area and small work out area
Stayed 1 night in Mar 2024
Response from Scott B on Apr 4, 2024
I definitely want to apologize my staff was rude to you. Please reach out to me directly at the Hotel to discuss so I can make sure this doesn't happen to anyone else. Thankfully you were able to enjoy the pool and breakfast. Expedia will not allow me to list the Hotel's phone number for your convenience.

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
It was a nice property to stay at. They had a small gym and pool. Only thing is you had to be let into those facilities, your key card did not work to get in.
Stayed 2 nights in Mar 2024
Response from Scott B on Apr 1, 2024
Justin! Thank you for choosing to stay at our Hotel and for the wonderful 4 out of 5! I know, it's a pain, but for child safety, we keep the gym and pool secure. We hope to host you again!

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Very nice property. Rooms are spacious and nicely laid out. Sofa in addition to desk
Stayed 1 night in Mar 2024
Response from Scott B on Mar 21, 2024
Kevin! Thank you for making us your home for a brief time. Thank you for the wonderful 5 out of 5! Please, next time you're this way, stop in!

10/10 Excellent

CHRISTOPHER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Scott B on Mar 19, 2024
Christopher! Thank you so much for choosing our Hotel and the amazing 5 out of 5! Please, next time you're in town, stop in and say "Hi" or better yet, stay with us again!

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
The bed were comfortable . The room was quiet and clean. The breakfast was awful. The eggs were fake. The coffee was low quality and weak.
Stayed 1 night in Dec 2023
Response from Scott B on Mar 19, 2024
Constance! Thank you for staying with us and the great 4 out of 5! I definitely want to apologize the coffee and eggs were not to your liking. I've forwarded your comments to the people who can help. Please, if you're in the area again, give us another chance!

10/10 Excellent

Faiz, Bloomington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Mar 2024
Response from Scott B on Mar 19, 2024
Faiz! Thank you for staying with us and the amazing 5 out of 5! I hope you stop by next time you pass this way!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick trip
Nice stay for a quick overnight trip. The pool area could use some ventilation though.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 27, 2024
Thank you for staying with us Jessica! and for the wonderful 10 out of 10! I am sorry the pool ventilation seemed off, we like to keep it warm this time of the year. I will have my Maintenance team double check it to be sure.

8/10 Good

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort Suites
Not happy at how checkin was handled.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 27, 2024
I am sorry to hear your Check-in was less than, if you want to share the details, please reach out to me at the Hotel

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Suites
Extend stay from day before.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 27, 2024
Thank you for extending your stay even with the Check-in issue. Thank you Marilyn for the great 8 out of 10, we appreciate it!

10/10 Excellent

Dahlia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and am back again. This hotel is clean, comfortable and perfectly located just off highway I-80.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 26, 2024
Welcome back Dahlia! You are so right! We are clean, comfortable, and located right off I-80. Thank you for staying with us again and the wonderful 5 out of 5! See you next time!

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to I80. Nice comfortable room. Good breakfast.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 26, 2024
Linda! Thank you for enjoying our nice, comfortable room, and good breakfast! We appreciate the great 5 out of 5! Please, stop back in and stay again!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2024
Response from Scott B on Feb 26, 2024
No Steve, You're Great! For staying with us and that amazing 10 out of 10! Thank you so much! Please, come again!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott B on Feb 27, 2024
Elizabeth! Thank you for staying with us and the amazing 4 out of 5! Please, come back and stay with us again and we will make it 5 out of 5!

10/10 Excellent

Perry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Scott B on Feb 23, 2024
Perry! Thank you you so much! My staff will love that you enjoyed your time with us enough to give us a 10 out of 10! Thank you and come again!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, breakfast was pretty good. Quiet atmosphere so that’s def a plus.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 21, 2024
Sheila! That's how I feel too. You describe us to a "T": comfy bed, good breakfast, quiet. We have a wonderful product and we love we our guests appreciate it and all the hard work behind it! Sheila, you are welcome back anytime!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Scott B on Feb 21, 2024
Suzanne! Thank you for staying with us and the fantastic 10 out of 10! Please, next time you are this way, stop in and say "hi" or better yet, stay with us again!

10/10 Excellent

Francesca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 21, 2024
Francesca! We are happy that you had an excellent stay! That just means you have to come!! Thank you for the wonderful 5 out of 5!

8/10 Good

Sasha

Stayed 1 night in Feb 2024
Response from Scott B on Mar 21, 2024
Sasha! Thank you for staying with us and for enjoying your time enough for a marvelous 4 out of 5! Please, come again!

2/10 Terrible

Shannon

Stayed 2 nights in Feb 2024
Response from Scott B on Mar 21, 2024
Shannon! I definitely want to apologize for your experiences. If you are able, I would love for you to contact me at the Hotel and tell me about it. What could we have done better to get the one up to a 5?

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t be disappointed!
No complaints. Excellent value. Pleasant surprise.
Stayed 1 night in Feb 2024
Response from Scott B on Feb 21, 2024
Raymond! Thank you for feeling like we are an Excellent Value! Thank you for the awesome 10 out of 10! Please, you have to come back!

10/10 Excellent

Kelli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER CLEAN!
Stayed 1 night in Jan 2024
Response from Scott B on Feb 21, 2024
You better believe we are super clean! Thank you Kelli! We love the 5 out of 5 and hope that you are back this way again!

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Scott B on Feb 23, 2024
Cindy! Thank you so much for staying with us and giving us a wonderful 5 out of 5! I hope the next time you pass this way you stop in and stay again!

10/10 Excellent

Jastazia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Scott B on Feb 21, 2024
Jastazia! Thank you for staying with us and the wonderful 5 out of 5! Please, come back and stay again!

8/10 Good

Loren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no shower curtain on shower, couch was very used, otherwise the staff was very friendly, the room was clean and everything was comfortable
Stayed 1 night in Jan 2024
Response from Scott B on Feb 21, 2024
Loren! Thank you for staying with us! I hope your room was a King, because the King showers are supposed to be 3/4 enclosed glass walls with no tub and no shower curtain. If it was 2 queens with a tub and no shower curtain, I'll go have words with somebody in Housekeeping for you!