“The white lady at front desk is rude. Feel like she didn't like her job. We arrived at 10pm and she said u have to wait coz she helping someone else, but there was nobody. After 10min wait i asked her again can u check me in we are tired we have a little baby, but she didn't care she give me more attitude. Finally after 20min she started check me in and still no one shows up who she was talking about she waiting. So i think she purposely make us waiting. ”