Tohoku 4 Stars Hotels

"Staff was great, chef in the lounge was excellent "

"good hospitality "

"Nice location with lots of restaurants nearby. Walking distance to shopping street. Easy access to Sendai station, walking distance only 8 mins."

"It’s one of the best onsen resorts around!"

"Good location and comfortable room."

"The staff was friendly and professional! The hired personnel really makes this place! The rooms are a little dated but it just adds to the charm of the experience. I enjoyed staying here and would recommend! The women onsen was also great and super relaxing! "

"We've spent Christmas holidays 🎄 eve with my family we've stayed for 2 nights and 3 days, we are so happy to stay in Rakuten Villa, we wish to stay again next vacation. "

"フロント係に一人、頭や動作がとてもスローな子が居てイライラした。もっとテキパキしてほしいし、情報を正確に把握してほしい。あとその他の人もホテルのフロント係なのに言葉訛ってて聞き取れないことがあった。 レストランはとても美味しいし、そこの接客は素晴らしいです。連泊中毎日新しいタオルと部屋着・アメニティを持って来てくれるのも素晴らしい。また行きます。"

"We had an amazing time and used this as two days of relaxing in the middle of our 1.5 minth trip. It was our first time at an onsen (we are Canadian) and it was a great introduction as there was both private and public onsens. The view was incredible, of the mountains and valley and we got to sit in a private outdoors onsen while watching a lighting storm. Truely magical. The staff was amazing and very accomodating. They were friendly and helpful and we communicated well through translator apps....

"Excellent food, customer service, and overall experience."

"Absolutely breathtaking. Exceeded all expectations."

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"