Batu 5 Stars Hotels

"Great location - next to Petronas Towers. Short walk to bars, restaurants, shopping mall and metro station. We stayed in a club room and the club lounge was like an oasis - lovely food and drinks with perfect views from the 24th floor. Swimming pool area was lovely - got very busy but always managed to find a sunbed. Staff were exceptional, particular the lovely man from Penang in the club lounge (sorry can’t remember his name) and the doormen. Only slight disappointment was breakfast - just didn’t do it for me. Would go back in a heartbeat."

"Very nice place"

"Properly lobby is under some renovation, it’s lack of space for people to get around and waiting "

"From the moment i arrived at the hotel i was received very well. All staff were respectful, courteous and friendly. Check-in was great. All check-in and information about the hotel and its amenities was communicated to me. Sadly i am checking out today. I would like to once again send my thanks to all of the staff for a wonderful and memorable stay. Sorry i don't remember everyone's name except for Yusrizal and Wan from Concierge department. Hope i spelled your names correctly. Thanks everyone once again. Will definitely recommend this hotel to my family and friends. "

"Plus points Great location, great views, great concierge and staff support at the entrance, breakfast has a good selection of foods from across the region. Bad points. Check in, had two check in twice as original staff member didn't do it correctly. Gym smaller side for the size of hotels, part of the gym is not 24/7 which limits space for those who want to do yoga / stretch. Amenities unbranded, in hotel branded bottles so unable t check ingredients. No response to feedback left on either ants or bugs in the room, including a note highlighting this and bites."

"All of it. "

"Yes"

"The apartment was clean and spacious. The daily service was amazing and all the staff from front desk to house keeping are friendly and helpful. The location is great and close to everything. Our family has stayed in the same hotel every time we go to KL because of the positive experience we always have."

"The shower head was faulty, water was leaking and spraying all over "