Eddie the doorman remembers me, the staff is cheerful and efficient and the room never disappoints. The bar and restaurant are great too. It’s a nice boutique experience whenever I stay there
Eddie the doorman remembers me, the staff is cheerful and efficient and the room never disappoints. The bar and restaurant are great too. It’s a nice boutique experience whenever I stay there
The hotel was beautiful and perfectly located near all the great sites to check off your list. You don’t need a vehicle because parking is way over priced but your doormen/valet are so accommodating and attentive. The subway is even reasonably within walking distance to take to Time Square or to go catch a great Broadway show!
The hotel was beautiful and perfectly located near all the great sites to check off your list. You don’t need a vehicle because parking is way over priced but your doormen/valet are so accommodating and attentive. The subway is even reasonably within walking distance to take to Time Square or to go catch a great Broadway show!
Dominique
Reviewed November 8, 2021Reviewed November 8, 2021
Such a wonderful welcome! One of the best check-in experiences - Sarah was so welcoming, gave me wine and had my bags taken up so I could go up to the roof terrace and enjoy the view! Marvelous!
Such a wonderful welcome! One of the best check-in experiences - Sarah was so welcoming, gave me wine and had my bags taken up so I could go up to the roof terrace and enjoy the view! Marvelous!
The hotel was at capacity for a big wedding, you would think the hotel would feel crushed and frenzied. As a non-wedding guest, the event barely went noticed. The staff was warm, attentive, and calm. Only downside of the hotel is that it takes considerable effort to leave the hotel as the rooms are relaxing and considered, the common spaces grand and ample - it is tempting to act like a throw pillow all day.
The hotel was at capacity for a big wedding, you would think the hotel would feel crushed and frenzied. As a non-wedding guest, the event barely went noticed. The staff was warm, attentive, and calm. Only downside of the hotel is that it takes considerable effort to leave the hotel as the rooms are relaxing and considered, the common spaces grand and ample - it is tempting to act like a throw pillow all day.
Matti
Reviewed November 8, 2026Reviewed November 8, 2026
A couple of little complaints. Minor, but would have expected a hotel of this caliber to have complimentary hand cream and chocolates on your pillow at night.
Otherwise, a beautiful hotel, great restaurant, very friendly and helpful staff.
A couple of little complaints. Minor, but would have expected a hotel of this caliber to have complimentary hand cream and chocolates on your pillow at night.
Otherwise, a beautiful hotel, great restaurant, very friendly and helpful staff.
Anonymous traveler
Reviewed September 23, 2018Reviewed September 23, 2018
I am truly obsessed with this hotel. I stay at a 1 hotel as often as I can. We stayed here last year and for some stupid reason I thought this year I would try somewhere else. I got to the other place and immediately anted to come back to 1. So we cancelled our res there and came to 1 Hotel. I will never stray again, it's so beautiful and clean and cozy and smells amazing and Jams is amazing and it's my favorite hotel on earth.
I am truly obsessed with this hotel. I stay at a 1 hotel as often as I can. We stayed here last year and for some stupid reason I thought this year I would try somewhere else. I got to the other place and immediately anted to come back to 1. So we cancelled our res there and came to 1 Hotel. I will never stray again, it's so beautiful and clean and cozy and smells amazing and Jams is amazing and it's my favorite hotel on earth.
Jaime
Reviewed January 13, 2025Reviewed January 13, 2025
The property is very classy and well located. Neverthe less front desk staff is super slow (either the staff or the hotel's software) it took one hour to check in and the rooms were ready well after 4pm.
The blind of our room (1625) couldnt be raised, we reported but nothing happened.
The property is very classy and well located. Neverthe less front desk staff is super slow (either the staff or the hotel's software) it took one hour to check in and the rooms were ready well after 4pm.
The blind of our room (1625) couldnt be raised, we reported but nothing happened.
The Peninsula is everything you'd expect from
a five star hotel, but more. The service was next level. My wife left something incredibly important to her health in the refrigerator. We realized it when we're at the Newark Airport. I contacted the hotel and the night manager actually drove to Newark airport with the package before our plane took off. Next level service doesn't say enough. Thank you Charlie!
The Peninsula is everything you'd expect from
a five star hotel, but more. The service was next level. My wife left something incredibly important to her health in the refrigerator. We realized it when we're at the Newark Airport. I contacted the hotel and the night manager actually drove to Newark airport with the package before our plane took off. Next level service doesn't say enough. Thank you Charlie!