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Conrad Tulum Riviera Maya

5.0 star property
Beachfront resort with 7 restaurants and 3 outdoor pools

Choose dates to view prices

Conrad Tulum Riviera Maya, near Akumal Beach, offers a luxury family retreat. Enjoy drinks at beach bars or visit the spa for a manicure, pedicure, or massage. Multiple dining venues and attentive staff create memorable experiences at this well-appointed hotel.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is ₩473,281
₩652,753 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Partial Ocean View Guestroom with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Partial Ocean View Guestroom with King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for CEIBA Governors Suite BDRM

Premium bedding, pillowtop beds, minibar, in-room safe

CEIBA Governors Suite BDRM

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 145 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical View Guestroom with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Tropical View Guestroom with King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Guestroom with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Ocean View Guestroom with King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for CEIBA Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

CEIBA Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Refrigerator
  • 186 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Partial Ocean View Guestroom w/ 2 Queen Beds

View from room

Partial Ocean View Guestroom w/ 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View Guestroom with 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Tropical View Guestroom with 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Guestroom with 2 Queen Beds

View from room

Ocean View Guestroom with 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for CEIBA Family Ste 2 BR Connecting Rooms

Premium bedding, pillowtop beds, minibar, in-room safe

CEIBA Family Ste 2 BR Connecting Rooms

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View (Ceiba)

View from room

Room, 2 Queen Beds, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Ceiba)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Ceiba)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Ceiba)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View (Ceiba)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Ceiba Tropical View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Ceiba Tropical View)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

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Exterior

Secrets Akumal Riviera Maya - Adults Only - All Inclusive

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  • Pool
  • Hot Tub
  • All inclusive
  • Spa
9.6 out of 10, Exceptional, 1,001 reviews
The price is ₩822,455
₩822,455 total
includes taxes & fees
Dec 1 - Dec 2
Secrets Akumal Riviera Maya - Adults Only - All Inclusive
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About the neighborhood

Map
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

  • Dolphinaris Tulum - 10 min walk - 0.9 km
  • Riviera Maya Golf Club - 19 min walk - 1.7 km
  • Xcacel Beach - 5 min drive - 4.2 km
  • Akumal Beach - 7 min drive - 7.1 km
  • Xel-Há Park - 8 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬3 min drive
  • ‪Restaurante Yucatan - ‬4 min drive
  • ‪Yum Buffet - ‬5 min drive
  • ‪Katok - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬4 min drive

About this property

Conrad Tulum Riviera Maya

Luxury family-friendly resort near Akumal Beach
3 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travelers can enjoy amenities like fitness classes and cycling at this resort. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • 3 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free valet parking
  • Bike rentals, express check-out, and express check-in
  • Supervised childcare (surcharge), a billiards/pool table, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 349 rooms feature comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Awards and affiliations

Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List.

Similar properties

9 restaurants, lunch, dinner served; Asian cuisine

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
8.4 out of 10, Very Good, 1,983 reviews
The price is ₩498,526
₩498,526 total
includes taxes & fees
Nov 17 - Nov 18
Hilton Tulum Riviera Maya All-Inclusive Resort

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 beach bars
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Autor - Mexican
  • Kengai - Asian
  • Maratea - Mediterranean
  • Ukai - Japanese
  • Ultramar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Private plunge pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Conrad Tulum Riviera Maya have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Conrad Tulum Riviera Maya?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Conrad Tulum Riviera Maya on Nov 11, 2025 start from ₩473,281, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Tulum Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Tulum Riviera Maya?

Valet parking is free at this property.

What time is check-in at Conrad Tulum Riviera Maya?

Check-in begins at 3:00 PM.

What time is check-out at Conrad Tulum Riviera Maya?

Check-out is at noon.

Where is Conrad Tulum Riviera Maya located?

Nestled on the beach, this Tulum resort is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km).

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Conrad Tulum Riviera Maya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 276 reviews
Rating 8 - Good. 31 out of 276 reviews
Rating 6 - Okay. 18 out of 276 reviews
Rating 4 - Poor. 10 out of 276 reviews
Rating 2 - Terrible. 9 out of 276 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and polite helpful staff. Very enjoyable and relaxing resort
Stayed 5 nights in Oct 2025

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff -- courteous, kind and attentive; very thoughtful with extra touches like birthday celebrations, towels, drinks and sunblock; shoutout to Andres and also the staff at Kengai and Arborlea for exceptional service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jossie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff were super nice and helpful. Food is good everything was super clean best resort I have stayed at.
Stayed 3 nights in Mar 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 5 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to come back

It was perfect - and the staff was warm and wonderful
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very attentive staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five-star luxury, excellent staff and service, all you need is on site
Stayed 4 nights in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, service and hospitality
Stayed 4 nights in Oct 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, location - good food and service. broken hot tubs and slow towel service.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great, the service and the food especially ,we will definitely come back
Stayed 6 nights in Oct 2023

10/10 Excellent

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed there for a few days and it was great. The staff was super helpful and friendly. The hotel was amazing!
Stayed 5 nights in Aug 2022

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about this porperty
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a couples trip and it was great. Peaceful and relaxing. Great pool and drinks. Rooms were super clean and nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Norlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Dangill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. I could stay here forever. Sofia at the front desk made our stay comfortable and memorable. She truly made out vacation awesome
Stayed 4 nights in Oct 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. Would definitely visit again. Everything from the room to the restaurants. The service was amazing as well.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property , amazing staff, but food and drinks are really expensive
Stayed 4 nights in Aug 2023

10/10 Excellent

Ahmard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Excellent Staff. Overall wonderful experience!
Stayed 5 nights in Jan 2023

10/10 Excellent

Jinéy

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing new property! Very clean, beautiful landscaping and design. Every restaurant we ate at was incredible. The staff and service was top notch. Seriously can’t find any fault and highly recommend staying here.
Stayed 5 nights in May 2023

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect!
Stayed 5 nights in Aug 2023

4/10 Poor

Michelle

I had a massage that gave me a literal concussion.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lyshell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, staff was great. Breakfast was a bit pricey so you would need to budget for that if you stay more than 2 nights. There is no fridge or microwave so you’re forced to order room service or go to one of their restaurants.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good but not great

Grounds could be free of trash Dipping pool was unclean Garden view was mostly cut and dried branches, garden trash Staff was good but not great
Stayed 4 nights in Jan 2025