“Room was on the second floor, which for me is difficult with a recent fall and bad knees. Unfortunately, they were unable to accommodate my request for a downstairs room. Clean room minus the few cockroaches in the bathroom, HUGE TV, decent set up. Tub dripped and toilet ran. Refrigerator needed to be plugged in and had no shelves to put our stuff in. This experience was extremely disappointing as we've stayed here before and it felt like home. As for staff, two polar opposite experiences....
“Room was on the second floor, which for me is difficult with a recent fall and bad knees. Unfortunately, they were unable to accommodate my request for a downstairs room. Clean room minus the few cockroaches in the bathroom, HUGE TV, decent set up. Tub dripped and toilet ran. Refrigerator needed to be plugged in and had no shelves to put our stuff in. This experience was extremely disappointing as we've stayed here before and it felt like home. As for staff, two polar opposite experiences....
Noelle