Find hotels near Bercy Arena, Paris from ₩171,447

"The room appeared spacious at first, but upon lying down, my wife immediately developed hives and itching. We inspected the mattress and found it to be dirty, with hair and debris in the seams, and covered with a ripped plastic/fiber material. My wife is allergic to plastic, dust/carpeting, and had to take allergy medication for the remainder of our stay. We reported the issue immediately to the front desk (Michael and Inez), but the hotel was fully booked and we understood and agreed that we could not change rooms. At the same time, we were exhausted and hungry. Although we asked for the mattress to be cleaned and properly covered, the issue persisted. The carpets are old and the hotel is clearly in need of upgrades. Disappointingly, at my checkout the staff behavior at checkout felt dismissive and unprofessional. What was particularly troubling was overhearing, on the morning of checkout, what appeared to be a dismissive and inappropriate conversation between Michael and another staff member in the breakfast area regarding our complaint, accompanied by laughter. This behavior was unprofessional and added to our disappointment. Photos and proof of stay are available. This experience significantly impacted our comfort and health for our days at the holiday. "

"Great "

"Room was hot on the first day of arrival. It was clean, room could be improved for comfort. Staff was very helpful and pleasant and breakfast was standard. "

"I stayed here briefly for two days, the rooms were clean. Very tiny I will say but good for what it’s worth. It’s just the walls are thin and you can hear them cleaning in the AM and banging staff. The staff were pleasant. The location was great. I prop would go back here, if I ever go back."

"Tres bien localiser pres de tous resto , boulangerie etc.. personel est tres acceuillant , aussi early check in a 2 reprises les chambres sont petites mais tres bien pour 1-2 personnes Je recommande "

"We stayed at SO hotel with my husband. It was a very modern, clean and funky hotel. Very nice staff and Amazing Restaurant Bonnie where we spent two nights in a row. Located in a central part of Paris and yet in a very quiet place. Highly recommend this place to people of all ages. Definitely will be back. "

"Didn’t try"

"We went in the middle of a refurb, very basic space. Great location for getting around and plenty of stuff near by"

"Breakfast was a nice, traditional buffet breakfast "