“We checked in and found out that the rooms were not fit for the amount of people booked for so had to pay £100+ more. This was not ours or the hotels fault, however the way that the two ladies at the desk responded to the fault was far from professional and seemed to be looking for a reaction. Later on the very helpful guy who showed us to our room and offered drinks told us the hotel was going to contact Expedia too in order to validate us being overcharged, which confirmed that the two people...
“We checked in and found out that the rooms were not fit for the amount of people booked for so had to pay £100+ more. This was not ours or the hotels fault, however the way that the two ladies at the desk responded to the fault was far from professional and seemed to be looking for a reaction. Later on the very helpful guy who showed us to our room and offered drinks told us the hotel was going to contact Expedia too in order to validate us being overcharged, which confirmed that the two people...
Seher