브랙널, 잉글랜드의 수영장이 있는 호텔

“Great employees and were very helpful throughout”

“The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...

“I feel bad that I have had to give a mix rating because I feel everything about our stay was going well until I suffered food poisoning. I woke up at 2am in a lot of pain and spent two hours in the bathroom vomiting. Earlier that day I had the king prawns and at dinner I had the flat iron steak. Immediately after my dinner I felt a discomfort but did not think anything of it. When we checked out on 26th May I mentioned this to the receptionist who said there was nothing she could do and I should...

“The room was lovely and bed supper comfy but then that would be expected as the room was expensive for what it was. Some biscuits with tea and coffee would have been nice. The toilet paper was very cheap quality which surprised me. Shower was fabulous and a good size. Tv was great quality and massive too. I hand the breakfast which was …’ok’ not bad but again quality was not great. Hash browns were not great at all a lacked flavour, texture and were like overcooked deep fried triangles of mash...

“We came for a family night away to celebrate a birthday and we really found the hotel to be relaxed and friendly from the minute we got there. Our room was clean and within minutes of checking in staff came in with a basket and bowls for our dog. We had a few drinks in the bar area that evening which was busy due to football but a great atmosphere. The breakfast was lovely and the choice was great. We used the gym and spa and found the staff in the golf shop all to be extremely friendly...