“I checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king room—the room we originally paid for. No apology, no explanation.
Unfortunately, the problems didn’t end there. The new room had a clogged sink that wouldn’t drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
“학교 투어를 위해 묵었습니다. 주니어 스위트 룸인데 공간이 넓고 킹사이즈 침대 두개가 있어서 네명이 묵어도 좁지 않을 것 같습니다. 오래된 호텔이라 로비가 고풍스럽고 멋있습니다. 호텔룸은 모던하게 리노베이션 해서 오래된 느낌이 나지 않습니다. 직원들도 친절합니다. 좋은 추억입니다.”
“Staff were very nice and helpful. Location was great for our trip. Very noisy around midnight to 1am with racing cars or something in the area. Hall/room carpets looked a bit worn/ aged. Room was good size. Beds and bathroom were fine. ”
"I checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king room—the room we originally paid for. No apology, no explanation.
Unfortunately, the problems didn’t end there. The new room had a clogged sink that wouldn’t drain at all. We called the front desk, and it took 30 minutes for someone to show up. The engineer then spent another 30 minutes trying—and failing—to fix it. That’s a full hour of our travel time wasted because of the hotel’s lack of maintenance.
Despite all this, the front desk still didn’t offer a single word of apology. Instead, they claimed the new room was an “upgrade,” even though it was on the second floor with a terrible view. Frankly, that felt like a weak excuse rather than any form of customer service.
This experience was unacceptable. I will absolutely not be returning to this hotel, and I strongly advise others to look elsewhere. Poor service, poor communication, and no accountability"
브랜치 애비뉴 플라자에서 2km 이내에 있는 38개 호텔과 기타 숙박 시설을 익스피디아에서 확인해 보세요.
브랜치 애비뉴 플라자 근처 호텔 예약을 취소해야 하는 경우 환불을 받을 수 있나요?
예, 환불받으실 수 있어요. 대부분의 호텔 객실 예약은 숙박 시설의 취소 기한 전에 취소하는 경우 전액 환불되며, 일반적으로 이 기한은 예정된 도착일 기준 24~48시간 이내입니다. 환불 불가 예약인 경우에도 예약 후 24시간 이내에 취소하고 환불이 가능할 수도 있습니다. 날짜를 설정하고 "검색"을 클릭한 다음 "전액 환불 가능" 필터를 사용해 브랜치 애비뉴 플라자 근처에서 이용 가능한 추천 상품을 확인하실 수 있어요.
브랜치 애비뉴 플라자 근처 볼거리와 즐길거리는 무엇인가요?
다양한 전시를 감상하고 싶으시면 로드아일랜드 디자인스쿨 미술관, 슬레이터 밀 박물관, 로드 아일랜드 유대 역사학회에 가보세요. 참전용사 기념 강당, 베니핏 스트리트, 브라운 스타디움 등은 꼭 한번 가보실만한 이 지역 명소입니다. 에버렛 무용단, RISD 강당, 더 스트랜드 볼룸 & 극장 등에 가시면 공연을 관람하실 수 있어요.
