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Entire home

Casa Comfy

4.0 star property

Photo gallery for Casa Comfy

A swimming pool with a wavy design, surrounded by lush greenery and palm trees. - Casa Comfy (Cancun)
A modern interior with a staircase leading to an upper level. - Casa Comfy (Cancun)
A mirrored bedroom with two beds, ceiling fans, a window, and a desk. - Casa Comfy (Cancun)
Exterior - Casa Comfy (Cancun)
A modern kitchen with dark cabinets, a large island, and a dining area with a bench. There is a staircase leading to an upper level. - Casa Comfy (Cancun)
Located close to Las Plazas Outlet Cancun, Casa Comfy provides a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Entire home

3 bedroomsSleeps 9220 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Add dates for prices

About this property

Casa Comfy

  • Upscale vacation home near Las Plazas Outlet Cancun
  • Located close to Ultramar Ferry Puerto Juárez and Playa Tortugas, Casa Comfy provides a terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Free self parking
    • Express check-out, express check-in, and smoke-free premises
    • Multilingual staff, a water dispenser, and beach towels
  • Room features
  • All guestrooms are individually furnished, and include comforts such as premium bedding and furnished patios, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • Extra amenities include:
    • Egyptian cotton sheets and down comforters
    • Rainfall showers and free toiletries
    • Wardrobes/closets, LED light bulbs, and kitchens

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children's dinnerware

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Dining table

Bedrooms

  • 3 bedrooms
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Outdoor areas

  • Furnished patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Electrical adapters
  • Guidebooks
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Laptop-compatible safe
  • Multilingual staff
  • Virtual front desk

Location highlights

  • In the city center
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system

General

  • Eco-friendly cleaning products used
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Water dispenser usage encouraged

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights, lock the doors, and return the keys
Failure to complete these may result in a negative review from the host.

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: MXN 700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 002-005-001172/2026

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, this vacation home is near the airport. Las Plazas Outlet Cancun and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Gaviota Azul Beach. Ultramar Ferry Puerto Juárez and Cancun Convention Center are two other places to visit that come recommended. Visit our Cancun travel guide
View more Vacation Homes in Cancun
Map
Eclipse manzana 9 lote 1, villa 12, Cancun, QROO, 77506

What's nearby

  • A thatched-roof gate with intricate carvings, labeled 'PARQUE' and 'KABAH'.
    Kabah Urban Park
    8 min walk - 0.7 km
  • Andres Quintana Roo Stadium
    8 min walk - 0.7 km
  • Las Plazas Outlet Cancun
    9 min walk - 0.8 km
  • La Sagrada Familia Parish
    13 min walk - 1.1 km
  • Plaza 28
    3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • El Estadio- Cervecería & Restaurant
    7 min walk
  • Kizushi
    6 min walk
  • La Taberna
    7 min walk
  • Los Tarascos
    4 min walk
  • Ciao Cafe
    4 min walk

Frequently asked questions

Does Casa Comfy have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Casa Comfy pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Comfy?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Casa Comfy?

Check-out is at noon.

Where is Casa Comfy located?

Located in Downtown Cancun, this vacation home is 0.5 mi (0.9 km) from Las Plazas Outlet Cancun and within 6 mi (10 km) of Ultramar Ferry Puerto Juárez and Playa Tortugas. Cancun Convention Center and Gaviota Azul Beach are also within 9 mi (15 km).

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Casa Comfy Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

9.4

Cleanliness

9.8

Amenities

9.8

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manuel Rocha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great, from the location to the ease of checking in and out, to the overall house. I wouldn’t hesitate to stay there again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great house for family with kids everything is close by.
Stayed 5 nights in May 2025
Verified

6/10 Okay

Andrea

Liked: Property conditions & facilities, communication
Home and utilities not as cleanly as others suggest. Good area. The pool was nice to come back to, it is a “neighborhood” pool so there were people there but it was still nice. Homeowners are very nice and very good communication throughout the entire stay.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Jenkin

Liked: Cleanliness, amenities, property conditions & facilities, communication
After a difficult situation at another property and a storm delaying our flight home, Ana came to our rescue. She welcomed us back with open arms and had the property cleaned and ready for us AGAIN during our unexpected extended stay. Her kindness and efficiency turned a stressful experience into one of comfort, and we couldn’t be more grateful!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jenkin

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had an exceptional stay at Ana’s property, and it truly exceeded all our expectations. The listing was accurate, and the property was immaculately clean, which immediately made us feel comfortable and at home. Ana’s communication was outstanding; she was incredibly responsive and went above and beyond to ensure we had everything we needed. Her warm and accommodating nature far exceeded typical hospitality standards, making us feel genuinely cared for throughout our stay. The property was also very secure and safe, which gave us peace of mind during our visit. Overall, it was a flawless experience, and we wouldn’t hesitate to stay here again!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

jazmin

Liked: Cleanliness, check-in, listing accuracy
Very nice and clean house! Staff was awsome🙌 they were very helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Three bedrooms additional sofa area,very good place for family. Owner communicated in time.very informative and supportive.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martha A

Liked: Cleanliness, property conditions & facilities, communication
This place is perfect for those who don’t want to be around other tourists. You can enjoy Cancun and come back to the house and rest or enjoy the huge pool. The house is beautiful and has room for a family.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Oscar A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, and quiet.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Kecia-Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great girls trip! The property is lovely and the pool is an added bonus. The area was nice and quiet, we felt safe and was walkable to shopping and dining. Communication with the Property Manager was very responsive and came right away when we had a question. I would stay at this place again.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Samuel alvarado

Liked: Cleanliness, amenities, property conditions & facilities
Property was in excellent conditions communication with owner or who
Stayed 4 nights in May 2025
Verified

10/10 Excellent

SUSANAIVETH

Liked: Cleanliness, amenities, property conditions & facilities
Muy padre la casa, os encanto, todo y por supuesto la alberca
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities, communication
Nos gustó mucho Casa Comfy cómoda amplia segura y muy central
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Trinh

Disliked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication