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"Front desk: Viraj was amazing in helping my checkin experience feel very welcomed. Breakfast: Very friendly staff and especially Archana, Tanvi, Ayush? and the Dosa desk. Room service: efficient and pleasant. All in all a pleasant stay."

"Excellent service."

"As expected no complaints"

"Room service & tech was great"

"Exceptional service; and a nice quiet spot"

"Friendly staff, room spotless. "

"For starters, everything's new and a very central location. But what made it wonderful is the service. All the staff were always willing to help with a smile. From restaurant recommendations to helping me order swimming goggles on quick commerce, I would say they made all the difference between good & great. "

"Lovely facility, incredible ambience and very cooperative staff. "

"What really stood out during my stay was the exceptional hospitality. The room was spotless, well-maintained, and very comfortable, and the overall property is beautifully managed. However, the highlight was truly the staff. A special thanks to the team at the front desk—especially the manager on duty during check-in—who was extremely courteous, efficient, and made us feel genuinely welcome from the moment we arrived. The same level of professionalism and warmth was evident during the evening function, where the staff ensured everything ran smoothly and guests were well taken care of. Excellent service, attention to detail, and a consistently high standard of hospitality made the stay memorable. I would definitely recommend The Westin Mumbai Powai Lake and look forward to returning."