2/10
I think some hostels are better than this.
1. Hot water - did not work whole trip, and when it did work it was dripping out water as if it was drizzling outside. And not to mention, wait 15 mins for it to come and it isnt even strong. And not hot enough.
2. Location / Address on listing - Was absolutely incorrect. Taxi driver got lost and even their phone number on the listing was incorrect. This needs to be updated and permanent on the page with a correct address. And expedia must make sure of these things. I overall also found it very inwards and a quiet area to walk back home late at night. So I did not feel 100% safe.
3. 1 Male Staff spoke decent english and was helpful, others needed translation - but they tried to communicate with me so I wouldn't fault them on that.
4. Beds were hard - I think this is a common theme in Thailand though.