“Really lovley area, check-in was easy and Jay was nice enought to let us drop our bags early so we could explore newastle.
Of note, due to train strikes 2 of our trains were canceled or skipped the Cramlington stops so keep an eye on that if you make any appointments that rely on public transport.”
“Beautiful hotel, not sure how it’s classed as a 3* on Expedia when it’s by far the nicest hotel in Newcastle. The rooms are a great size, clean and cosy and you can tell the hotel has thought of the “little things” that set it apart from a generic Hilton esque experience. Staff were super friendly and helpful. Will be back soon :) ”
“The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...
“The best bit about this hotel was the fabulous restaurant staff. So friendly and chatty. Great food too.
The spa was lovely too. Clean, nice facilities.
Hotel is in a great location for sightseeing. Will most definitely be returning ”
“Beautiful hotel with a modern twist. Perfect location and amenities. Staff were so helpful and friendly.
Would highly recommend and would definitely be staying again in the very near future x”
“Hotel swimming pool was awful. Dirty shower location and also pool condition. Also pool guide lady was no sense of service.
Hotel can't get 4 star grade. Very old and also breakfast was unexpectable why I pay that money.”
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