“I checked in to this hotel on July 4th. I had clearly reserved a room with one king bed through Expedia, but was given a room with two queen beds instead. This was the hotel's mistake, not mine. After pointing this out, they moved us to a king room—the room we originally paid for. No apology, no explanation.
Unfortunately, the problems didn’t end there. The new room had a clogged sink that wouldn’t drain at all. We called the front desk, and it took 30 minutes for someone to show up. The...
“The property was very clean. You couldn’t hear the outside noise from your room. I love how Beverly checked on us from the time we checked in until we checked out. ”
예, 환불받으실 수 있습니다. 대부분의 호텔 객실 예약은 숙박 시설의 취소 기한 전에 취소하시면 환불이 가능하며, 일반적으로 이 기한은 체크인 날짜 기준 24~48시간 전입니다. 예약이 환불 불가인 경우에도 예약 후 24시간 이내에 취소 및 환불을 받을 수 있는 옵션이 있을 수 있습니다. 검색 결과에서 전액 환불 가능 필터로 크랜스턴의 유연한 호텔 특가 상품을 찾아보세요.
