호클리 카운티의 호텔 검색

“The property needs quite a refresh and the breakfast was very basic”

“The breakfast had very little food and the excuse was that they were cooking the food. We had to skip breakfast one day because food was not prepared.”

“Excellent room. Great breakfast. Clean property. Friendly staff. Stayed to help our daughter move back to Texas Tech, so convenient to the University. Very safe”

“Room was noisy with kids running around in the upper levels after 10:30pm. Locks on the rooms were not operating properly and many guests had problems with their room keys opening the doors. We had to return our room keys 3-4 times to front desk to be recoded which didn’t help. Maintenance looked at our door lock twice and could not fix it. The front desk managers admitted they knew the locks were all not working properly with keys but nothing was being done about it. We finally used our Hilton...

“Carpets were stained on the 4th floor. In my room - carpet was ripped. Black stains on bedspread. Walls are very thin - could hear every word the neighbors were saying while arguing. The next morning I got to hear the same man hacking and coughing while trying to get ready in the bathroom.”

“Clean room, great location, super convenient for our travel. Great travel for our pet. Breakfast was good.”

“The place is falling off. We didn’t feel safe”

“The desk clerk was very kind but the line of people she was helping was long and there were about 4 other employees walking around her. Not sure why they weren't helping others check in. Lobby was dark. All the TVs were off. Got to our room and the bathroom light was out. Tub had dark stains and the toilet ran. We flushed it and it immediately clogged. Mini fridge was frozen over. Every time I went down to try and get issue resolved the line was too long to wait. I also overheard others...

“It was clean and nice. The breakfast was okay.”

“worse experience i’ve ever had at a hotel. my son is a freshman at texas tech. the room was not clean and missing towels, sheets were not changed and when i asked the manager to either clean the room or move us to a different room she made us wait for an hour, and her answer was take the room as is or go to a different hotel. i was shocked and embarrassed in front of my son.”

“Great accommodation very clean and stuff are very helpful.”