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“Welcoming staff, Room was very comfortable and housekeeping was excellent room made up to a high standard every day of stay. Breakfast was very good ate in restaurant 2 nights of stay food was really nice. Excellent location on seafront near electric tram and steam railway To sum up we all have enjoyed our stay at the Empress hotel”

“Excellent value for money, breakfast was amazing, with a comfortable bed. We asked for nothing more.”

“All staff friendly and attentive. Had Bed & Breakfast stay in room with an atrium balcony which I can highly recommend in hot weather, the water features on the first floor provides more natural air conditioning. Plus the sound of the water provides a calming ambience.”

“I went for business trip. So I didn't experienced the Casino and around of the Hotel. I think this hotel is good at for short travel. The room is clean, bathroom is convient for shower. Free Wifi can be used for 2 computer/room. However the eating included in dinner and breakfast in the hotel is normal.”

“Das Hotel ist super gelegen. Direkt an der Promenade in Douglas. Es ist gut mit dem öffentlichen Bus vom Flughafen aus zu erreichen. Das gebuchte Zimmer war top und die Mitarbeiter freundlich und zuvorkommend.”

“Personeel was erg aardig en gezellig. Mochten zelfs ebikes binnen opladen. Super gastvrij.”

“The breakfast was brilliant ”

“I choose Arrandale House as a base from which to explore the Isle of Man ... using the Manx Electric Railway and the steam railway. Just a few things to be aware of: First, Arrandale House is located ... somewhat steep hill,. I walked from the ferry terminal, but some travelers may ... As expected in a property of this age, there is no elevator (lift). The staircase up to my room on the 2nd floor (=UK 1st floor) was somewhat narrow and steep, and shall I say, tricky to navigate with luggage,...

“Old style hotel. I had a great sea view. Bed comfortable and slept well. Room serviced each day. Breakfast included and was good and plenty enough. Good value for money. Lift was not working so had to lug my suitcase up to the 3rd floor.”

“lovely hotel good location, shame expedia confirmation did not state that breakfast was included as it was but was not mentioned on the booking email. ”

“Have stayed here many times absolutely love the place tim and his team do an excellent job Very clean and tidy and we allways get the room we requested. Thanks penta hotel douglas isle of man”

“Well decorated establishment ,a compact room with all the necessary facilities. Staff were welcoming and helpful. Situated within easy walking distance/ public transport of the town facilities, theatre, cinema.”

“Nice place”

“Well located hotel within five minutes walk of the ferry port. An old fashioned style B and B with seemingly new owners (Opul Group). Rooms are large but maybe a little in need of a refresh. Everything clean. Breakfast included which was surprisingly excellent. Buffet style but even catered for us as vegans which was amazingly welcome. Well located for the town centre, next door to wetherspoons which can be loud on a weekend, but no huge problem.”

“Breakfast staff slightly off-hand but breakfast good. Room, shower, bed all very good.”

“It was a wonderful experience. Perfect.”

“We really enjoyed our stay at the George in Castletown. The staff are incredibly friendly. The breakfast was really extensive for a Pub stay and was fresh. The only letdown was that we had a standard double bed when we booked a king! We decided not to complain as the room was clean and tidy and we were only there for one night. Would recommend and would stay there again the place has character.”

“Best hotel on the Promenade. Elegant, dark wood, beautiful artwork. Clean rooms. Nice restaurant and bar. Claire, Tim & Tony run a top notch hotel. Love it. ❤️ Jack is an ace in the bar and restaurant 👌. Only slight 'complaint' I can imagine is, They should offer better pillows or different types, goose or foam would've been better than current pillows. Would highly recommend.”

“Dora was very kind. The room was fine.”