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“Check in process was disappointing, we waited 20 minutes before we were seen, a couple of times we were acknowledged but then just left on our own. Other than that the property was ok, a little tired and dated but clean. ”

“Nice stay, last time we stayed in a more expensive room and kind have wished we had paid the extra for that room again but the room we had was very pleasant. Beds were smaller than I remember though?”

“Unobstructed view ftom balcony. Staff couldn't of been more helpful or attentive. Food lovely. Would come again. No car park but no problem as cheap and easy public car park opposite. Breakfast was excellent value for money if added at time of booking. ”

“Amazing hotel! Has a”

“Excellent stay”

“Had a lovely 5 night stay. Nice room, very clean. Helpful staff, everyone was very friendly and nice. There are major works going on to the outside at the quay side of the hotel(March 2026), made absolutely no difference as it was too cold to sit out anyway. I’m sure this will be completed by the time the weather gets better. Overall we had a great time and would return ”

“Outstanding hotel, and to my mind, the most pleasant hotel stay I can think of in the British isles. Being a 15-20min walk from the town centre it might be slightly out of the way for some (I chose it for that very reason). On the other hand, its location equips it with extensive grounds, a beautiful aspect and rooms, along with the best spa, gym and swimming pool facilities on the island. My own room was cosy and beautifully appointed, with a view overlooking the top of the city towards the...

“Amazing location, lovely staff. We also liked the indoor pool and gym. The mattress was a tad uncomfy, and we would have appreciated more vegetarian/vegan options, especially savoury ones at the breakfast buffet, but we would absolutely visit again! ”

“Unsere einzige Kritik geht an uns selbst: wir hätten länger buchen sollen. Traumhaftes Hotel in einzigartiger Lage mit bestem Service durch super freundliches Personal.”

“Room excellent, clean and very spacious Restaurant options fabulous and breakfast excellent Great location ”

“The hotel staff we’”

“Lovely food. Breakfast and dinner. Bathroom very small and handbasin height is for a midget!!! Bar dinning tables height again suitable for very small guests. Bar staff very good. All staff very friendly Easy to get to main town area from hotel walking distance would stay again ”

“Single room perfectly adequate & well maintained All necessary facilities avaliable, shower door was dodgy. All general access areas were good. Staff VG. Catering ideal.”

“Ontbijt was super goed en het personeel heel attent”

“These apartments are well furnished, laid out, and stocked. My only complaint was that they didn’t state how much stuff would be available in the flat (milk, tea, coffee, biscuits) and downstairs (coffee machine and breakfast pastries), so we brought more than we needed. The fact that these are upstairs from the bus station also means that it is so easy to get everywhere without a car and the buses on Jersey are much improved!”

“Lovely area beautiful gardens and pool area Alittle but far from st helier not walkable as mainly up hill . Good if you have a car Does have courtesy bus early morning Lovely staff helpful friendly ”