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"It is a big hotel with lounge, fireplace and a large reception waiting area. Staff were friendly and onsens good! The buffet breakfast and dinner were great; with local selection as well as western. If you like to drink, there are beers, sake and wine too. "

"Excellent, very clean, great breakfast, excellent service, would definitely come here again next time"

"Tranquil, cozy atmosphere. It’s well located. Staff is friendly and service was excellent. The room was spacious enough, minimalistic, had nice design accents and was very comfortable. We really enjoyed it."

"good"

"Room was great. Staff were friendly and helpful. Food was amazing. "

"Very new hotel "

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"The free night time ramen was very tasty! All day coffee was good too!"

"A lovely place to stay with very welcoming staff, clean spacious rooms and a fabulous gift store. "