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"Most impressive thing to us was the friendliness and courtesy show by both the front desk team and the room service team. Property was clean, updated and with easy transportation option (shuttle and affordable taxi) to the aiport. The bed was a bliss. We were out as soon as we laid on it and graciously woke up on time to make our connecting flight. Thank you Team Ibis Seoul @ ICN"

"Really clean and sharp hotel, modern experience and a lot within walking distance"

"Very clean rooms. Location is ideal for people that want to be near all the action but stay at a more quiet neighborhood. For people that are more adventurous, they can even explore local mom and pop restaurants"

"While there were a few minor maintenance issues with our room (some of the power outlets were not working, refrigerator door wouldn’t shut, hotel wifi cut out), the staff were so responsive and had it all fixed by the very next day. Amazing responsiveness and politeness. The location of the hotel was way above expectation. Quiet area but only a short walk to Myeongdong Market. For our family’s first visit to Seoul, it was perfect. "

"The Lotte services is impeccable!"

"Very convenient in transport or facilities for family and business trip"

"Great stay. Ideal location. 2-mins from airport bus in/from Inchon. Subway and buses within 5-min walk to most Seoul sights. Love the dining options nearby. "

"the hotel is really clean and the staff was all very polite and helpful, highly recommended "

"The location is great. The clean room and the layout was good. The staff was friendly and professional. I'd stay here again. "